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office manager Ruddington, England

Rushcliffe Physiotherapy & Sports Injury Clinic Ltd

Full Time Ruddington, England 14400 - 12000 GBP ANNUAL Today

Job description

An exciting opportunity has arisen as we continue to grow our family run business in Ruddington. We are now looking for an experienced Clinic Office Manager to be the heart of our clinic, where you will be the go-to person to ensure the effective running of the practice. You will work closely with the Practice Director and oversee not only the running of the clinic but our fantastic team of receptionists.

The successful candidate will be responsible for managing the day-to-day operations of the clinic, scheduling appointments, and ensuring that all relevant protocols are followed. The ideal candidate will have excellent communication and organisational skills, as well as careful accounting skills in both accounts payable and receivable. Additionally, the Clinic Manager will be able to handle multiple tasks simultaneously and work effectively in a fast-paced environment.

Responsibilities:

Manage the daily operations of the clinic
People management, providing guidance and support to employees
Ensure compliance with all applicable laws and regulations
Maintain accurate patient records and billing information
Develop and implement policies and procedures
Manage employee schedules and payroll
Manage inventory of supplies and equipment
Monitor patient satisfaction surveys
Ad hoc activities as required to ensure the smooth running of the clinic

Experience:

People management, ability to lead others
Office Management
Basic account management / budgetary
Excellent IT skills – spreadsheets, word processing, email, data entry
Customer service / reception duties
Good working knowledge of office and reception routines and practices
Basic marketing and social media
Diary management

Skills:

Reliability and discretion
Adaptability
Time management skills
The ability to multitask and work well under pressure, setting own deadlines
Good working knowledge of Microsoft Office and its applications, including ability to create and maintain spreadsheets
Achieving results: Take responsibility and use initiative for own activities and tasks. Demonstrate a desire to achieve the best possible results. Require low level supervision for day to day tasks. Proactive approach to tasks. Ability to make things happen
Provide a professional, corporate, courteous and efficient service to all patients and customers both face to face and remotely
Excellent communication – verbal, written, listening and inter-personal, negotiation and relationship building skills
Team working: Ability to work reliably and responsibly with internal colleagues and external companies
Excellent ability to plan, organise, prioritise, manage activities in a logical, structured and consistent manner
Problem solving skills
High level of accuracy/attention to detail

If you like the sound of joining a family run business during an exciting period of growth in a role, where you can make it your own, then please get in touch, we cannot wait to hear from you.