office manager Ruddington, England
Job description
An exciting opportunity has arisen as we continue to grow our family run business in Ruddington. We are now looking for an experienced Clinic Office Manager to be the heart of our clinic, where you will be the go-to person to ensure the effective running of the practice. You will work closely with the Practice Director and oversee not only the running of the clinic but our fantastic team of receptionists.
The successful candidate will be responsible for managing the day-to-day operations of the clinic, scheduling appointments, and ensuring that all relevant protocols are followed. The ideal candidate will have excellent communication and organisational skills, as well as careful accounting skills in both accounts payable and receivable. Additionally, the Clinic Manager will be able to handle multiple tasks simultaneously and work effectively in a fast-paced environment.
Responsibilities:
- Manage the daily operations of the clinic
- People management, providing guidance and support to employees
- Ensure compliance with all applicable laws and regulations
- Maintain accurate patient records and billing information
- Develop and implement policies and procedures
- Manage employee schedules and payroll
- Manage inventory of supplies and equipment
- Monitor patient satisfaction surveys
- Ad hoc activities as required to ensure the smooth running of the clinic
Experience:
- People management, ability to lead others
- Office Management
- Basic account management / budgetary
- Excellent IT skills – spreadsheets, word processing, email, data entry
- Customer service / reception duties
- Good working knowledge of office and reception routines and practices
- Basic marketing and social media
- Diary management
Skills:
- Reliability and discretion
- Adaptability
- Time management skills
- The ability to multitask and work well under pressure, setting own deadlines
- Good working knowledge of Microsoft Office and its applications, including ability to create and maintain spreadsheets
- Achieving results: Take responsibility and use initiative for own activities and tasks. Demonstrate a desire to achieve the best possible results. Require low level supervision for day to day tasks. Proactive approach to tasks. Ability to make things happen
- Provide a professional, corporate, courteous and efficient service to all patients and customers both face to face and remotely
- Excellent communication – verbal, written, listening and inter-personal, negotiation and relationship building skills
- Team working: Ability to work reliably and responsibly with internal colleagues and external companies
- Excellent ability to plan, organise, prioritise, manage activities in a logical, structured and consistent manner
- Problem solving skills
- High level of accuracy/attention to detail
If you like the sound of joining a family run business during an exciting period of growth in a role, where you can make it your own, then please get in touch, we cannot wait to hear from you.
- 18 hour per week with flex to increase
- Salary £25,000 - £30,000 per annum FTE
- Interviews will be held on the 10th or 24th August 2023
Job Types: Part-time, Permanent
Salary: £12,000.00-£14,400.00 per year
Work Location: In person
Application deadline: 20/08/2023
