Office Manager Great Yarmouth, England
Job description
Purpose: Responsible for the management of the office team who provide critical support to our material sales contracts. Responsible for the day-to-day administration function within the material sales business stream. Providing wider business support on key and wide-ranging projects. Supporting the financial management of the business with day-to-day book-keeping.
Material Sales
Re-processors
· Ensuring all libraries are maintained and kept up-to-date and that new reprocessors/buyers are set up in accordance with company processes.
· Overseeing and ensuring compliance with the company’s PERN accreditation.
Service Delivery
· Supporting with the booking and co-ordinating of collection schedules.
· Providing effective and efficient 1st line support to customers in dealing with collections and operational issues.
· Recording and assisting in the resolution of claims.
· Managing collection/tonnage information and reconciling data/reports.
People Management
· Responsibility for the management of the company’s administration team and the performance of this business function.
Finance Management
Sales Invoices and Bills
· Ensuring all invoices are raised accurately and timely to meet credit risk management assumptions.
· Proactively managing debt to reduce debtor days.
· Managing Purchase Order processes and ensuring purchase invoices are correctly costed on the system.
· Completing sales/costs records to assist in account management.
· Reconciling company bank account.
Management Accounts
· Assist in production of monthly management accounts.
General Administration Support
· General support to the Company Directors.
· Assist in timesheets reconciliations.
· Assisting with tendering processes, writing/issuing documents, chasing proposals, etc.
· Managing company sponsorships and events.
· Market research activities.
· Regular checks of key tender portals to assist in identifying potential opportunities.
Skills & Experience
Essential
· Minimum of 3 years proven experience of supervising/managing a small team (recruitment, performance management, training & development etc).
· Effective people management skills
· Capable project manager, ideally including projects such as procurement, tenders, business improvement/change initiatives.
· Sound working knowledge of Microsoft Office packages.
· Proven ability in developing effective working relationships through strong interpersonal skills.
· Proven problem solving skills.
· Strong IT skills, particularly Microsoft Excel.
· Able to work under pressure
· Strong organisation skills
· Finance and accounting experience, particularly invoicing and debt control.
Desirable
· Experience in managing procurement projects.
· Experience of working in a waste or logistics business.
· Book-keeping qualification (i.e. AAT)
Personal Characteristics
Essential
· Methodical and well organised.
· Analytical.
· Attention to detail.
· Excellent communication skills.
· Results driven.
· Conscientious.
· Self-aware.
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Sick pay
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
We follow all UK Government guidance.
Experience:
- Administrative: 5 years (preferred)
- Managing a team: 3 years (required)
Work Location: In person
Application deadline: 11/06/2023