CBRE Global Workplace Solutions is a leading Global Provider of integrated facilities and corporate real estate management. We are recruiting an Office Manager for our site based in London.

Role Statement

Provide leadership and management to soft service delivery teams (subcontracted and self-delivered), financial and administrative service teams. Support the Account Manager in their day-to-day duties and cover off their duties in times of planned and unplanned absences.

Main Duties and Responsibilities

1 Understand, anticipate, and deliver customer (internal and external) needs while building effective relationships.

2 Positively respond to both our internal and external customers through effective communication and personal accessibility, while optimising contract performance.

3 Ensure company policies and procedures are adhered to consistently throughout the account.

4 Understand procedures and processes and operate them to the required standard.

5 Able to understand and influence the relative finance reports. Provide knowledge and understanding to coach, train and support others with less experience.

6 Achieve results within quality, time, people and budgetary restraints.

7 Ability to actively drive improvement and perform with an understanding of business requirements and changes.

8 Build a team, ensuring whole team is effectively utilised. Lead the team performance through motivation and winning commitment from them. Actively participate in a diverse and effective team.

9 Convey messages and ideas clearly and openly. Involve people and influence decisions. Report internally and externally. Give and receive constructive feedback successfully.

10 To assist with the control of all financial and commercial aspects of contract.

Skills and qualifications

• An understanding of maintenance planning.
• Strong analytical and decision-making skills
• Effective time management of numeracy, report collation and distribution, data analysis
• Proficient in Microsoft Excel, Word and PowerPoint.
• Able to challenge the status quo and suggest new ways of doing things to improve performance and practices
• Strong organisation and communication ability
• To be an integral part of the team.

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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