Job description
Office Manager - Chelmsford
We are currently looking for a Receptionist/Office Manager to assist in the day-to-day running of our Chelmsford Office. Please note this role is Monday to Friday 9 to 5.30.
Responsibilities
- Reception duties, including answering calls and greeting clients
- Answering general emails and postal correspondence
- Process invoices for purchase order numbers on internal software
- Manage the file archive storage and records
- Manage health and safety as well as fire regulations within the office
- Order office supplies
- IT Super User – responsible for communicating with IT regarding issues/updates
- Work closely with the handy man regarding general property and garden maintenance
- Work closely/liaise with various building service suppliers (e.g. alarm, fire alarm, window cleaners, air conditioning, shredding, sanitary, office plants etc.)
- Report any building repairs or faults to the facilities team
- Chase unpaid invoices for all office related bills
- Manage the post morning and afternoon scanning items to relevant team and ensuring the evening post is franked and sent
- Organise the Summer and Christmas staff parties
- Assisting departments with KYC
- CRM upkeep
- Large Letter mail outs (collate addresses, merge letters, fold and frank) – occasional for Planning
- Assistance creating PDF reports including formatting, proof reading and merging documents
- Binding Reports and documents
- Work over flow assistance/holiday/sickness cover for secretaries in other departments
- Raising fees (Accounts)
- Sending out rent demands once a fortnight (folding and franking between 80-200 letters)
- Payslips etc. which are also sent out via John/payroll team
- Scan Bank statements to Accounts
- General network admin/tidying up of Account files etc.
Essential experience
Ideally will have previous experience in a similar role
- Good communication skills – both verbal and written
- Ability to establish and maintain effective working relationships with colleagues at all levels
- Exceptional organisational and co-ordination skills
- Professional telephone manner
- IT literate, Microsoft Office – Word (Intermediate), Excel (Basic), PowerPoint (Basic), Outlook (Advanced)
- Ability to prioritise and perform under pressure
- Positive attitude, reliable and dependable
Benefits:
- 25 days annual leave
- Life assurance at 8 x basic salary
- Long Term Disability Insurance
- Interest free season ticket loan
- Private GP Service
- Group Income Protection
- Eye Care Voucher
- Pension
BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme.