office manager Great Yarmouth, England
Job description
The Black Barn, based in Filby has accommodation, spa facilities with a pool and hot tub and delivers a high-end experience to both its day and overnight guests.
Job Role
Manager - full time 9am-6pm, 5 days a week, wage negotiable
Job Description
We are looking for a manager to who can confidently Set out weekly staff rotas, check bookings etc on square space & Smuboo, buying/ordering food, answering calls & emails, analysis of bookings etc, you will also be required to welcome in our guests.
Key Requirements: excellent written & verbal communication skills, excellent customer service, good knowledge of excel spreadsheets, good organisation skills, willingness to get involved as and when needed, good at managing people.
Our ideal applicant must have
Spa Manager Responsibilities
- Excellent customer service skills
- Hire and train employees
- Ability to remain calm under pressure
- Create a weekly staff schedule
- Oversee marketing and customer relationship management initiatives
- Fill any non-specialised roles when employees are absent
- Ensure we comply with all employment laws and safety regulations
- Analysing sales figures
- Addressing customer queries, feedback and complaints
Job Types: Full-time, Permanent
Salary: £20,000.00-£22,000.00 per year
Benefits:
- Employee discount
- On-site parking
Schedule:
- Day shift
Application question(s):
- Must be flexible and able to work various hours including evenings and weekends
Education:
- Certificate of Higher Education (required)
Experience:
- Manager: 5 years (required)
Work Location: In person
Reference ID: Employed
