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Office Assistant

£21,000

Haydock, Merseyside

Monday - Friday, 36.25 hours per week, flexible working hours.

Would you like to join a successful, established and growing company with an enviable reputation?

We inspire individuals to be outstanding in what they do and encourage all our employees to be enthusiastic about new challenges, and have the drive to succeed.

Merchant Rentals, established in 2002, specialise in providing tailored asset finance solutions to businesses large and small throughout the UK, helping them to accept card payments through a range of payment terminal technologies and accessories. We onboard around 12,000 new customers each year, partnering with some of the world’s leading payment terminal providers, global acquiring banks and independent sales organisations. We have over 40,000 UK customers from local shops, bars and restaurants to leading retail chains and we have ambitious plans to expand our products and market share.

The Role:

• Prepare paperwork on behalf of our lease administrators.
• Terminal receipts and associated admin.
• Ensure that customers receive equipment by using various tracking websites.
• Welcome calls made to customers.
• Initial email responses and maintain accurate system records.
• Issuing of daily VAT schedules and invoice.
• Administration duties including filing, scanning, printing, binding, laminating and photocopying.
• Meet and greet visitors, ensuring they have completed the sign-in process to comply with health & safety guidelines.
• Postal duties including franking outgoing post.
• General stock-take and ordering of stationary supplies.
• Any other administration tasks that are required.

The Person:

• Team player
• Willing to learn and use initiative
• Keen to build career and stay with the company
• Need to be punctual and reliable
• Flexible approach
• Professional
• Confident
• Have a high degree of accuracy and attention to detail
• Team player with clear focus on customer service
• Tolerant and empathic communicator with excellent telephone manner
• PC Literacy – use of in-house database and MS Office applications

Required Skills

• Good telephone manner
• Computer literate
• Good communication skills
• Excellent use of spelling and grammar
• Excellent attention to detail

Benefits:

• 22 days annual leave + bank holidays
• Contributory pension scheme and life assurance (subject to conditions)
• Structured induction and on-going training and support
• Opportunity to progress through the business
• Monthly pay
• Company share incentive plan
• Discounts through our employee benefits platform
• Vouchers for eye test scheme
• Offices conveniently located on the A580, close to M6 with free on-site parking
• Regular employee social events, lunches and fun activities
• Free refreshments provided