Job description
Sheridan Lifts are looking for an experienced individual with the skill set to support and develop the day-to-day process within our growing business. The individual will work closely with our Projects Credit Controller to help resolve pay queries. The individual must be efficient, organised and motivated to build relationships with clients to collect outstanding payments and deal with disputes raised through this process working towards targets and deadlines to maximise payment collections.
The duties
- Working closely with the Credit Controller to promote a good level of service to all our potential and key customers.
- Contacting customers by telephone, email regarding outstanding payments and payment queries
- Working closely with the Projects team to compile evidence and instructions from clients for all payment disputes in order to resolve queries in a timely manner
- Assisting the Credit Controller with administrative tasks.
- Ensuring Debtors list spreadheet is updated including master documents and archiving files.
- Working closely with Accounts department when assisting / allocating with payments, invoices and applications
To be considered for this role;
- Experience in a fast paced environment
- IT literate
- Problem solving ability
- Excellent customer service and telephone manner
- Good negotiator / communicator
Salary dependent on experience
Job Type: Full-time
Salary: £16,000.00-£20,000.00 per year
Benefits:
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: One location