Job description

SBI Canada Bank was established in Canada in 1982 as a wholly owned subsidiary of State Bank of India, the largest bank in India.

Assistant Manager, Back Office (Retail)

This position reports to the Manager-Back Office/VP-Back Office and is primarily responsible for performing the following functions:

• Head the Back-Office retail Team. Responsible for overall performance of the department.
• Act as Branch Compliance Officer (BCO) for all compliance related tasks pertaining to the department.
• Administrator for Online Account Opening (OAO) and YONO Portals and all activities related to the same.
• SGIC Portal Administrator and ensure all the activities are performed smoothly by the SGIC desk.
• Responsible for Toll Free Number Operations. Provide necessary guidance to the staff handling Toll Free Number.
• Ensure Dispatch of letters/notices entrusted to Back Office are completed as per timelines.
• TFSA/T5/NR4 reporting.
• Self Assessments.
• Ensuring TAT for each activity of the department.
• Submitting periodic performance reports to VP(Back Office)

Job Requirements

• University degree in business, finance, economics, accountancy or similar area required.
• Strong communication skills with ability to write clearly and concisely.
• Strong analytical skills with ability to understand various operations and assess the effectiveness of controls.
• Knowledge of the financial sector
• Ability to problem-solve and multi-task.
• Work effectively in a group environment.
• Ability to work in an environment of ambiguity and rapid change.
• Experience using data analytics and visualization tools would be an asset.

We thank all applicants for their interest in this opportunity. Only those selected for an interview will be contacted. SBI Canada Bank is an equal opportunity employer.

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Work remotely:

• No

Job Types: Full-time, Permanent

Salary: From $50,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (required)

Experience:

• Banking: 3 years (required)

Work Location: In person