Job description
Our Office team is undergoing a significant period of growth, and are searching for a Administration Assistant to identify and support continuous improvement. As a Middletons Tours Administration Assistant, you’ll be responsible for maintaining the seamless operation of the business by preparing important information to send to customer, producing gift vouchers and composing paperwork ready for drivers/tour managers. Your main focus will be ensuring that our high level of service to customer and other members of the team is maintained.
We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.
Role and Responsibilities:
- To communicate with customer via telephone and email to discuss important information prior to departure.
- To prepare vital information required for Drivers/Tour Managers to operate tours/day excursions effectively.
- To allocate theatre/event tickets, ensuring customer requests are met.
- Organising and monitoring stock of maps, making sure the required maps/guides are available to enclose with staff paperwork.
- To prepare letters, cancellation documents, gift vouchers and brochures to send to customer.
- To order and maintain stock of stationary.
The successful applicant will be highly motivated, efficient and organised.
This is a fantastic opportunity for an individual seeking a rewarding role in a successful and growing team of likeminded individuals. As the next Administration Assistant, you’ll have the opportunity to develop your role within the company, providing support to other team members to reach overall goals/targets.
Are you the right candidate?
- We’re looking for someone who has a keen interest in the products we offer and the Coaching Industry.
- You’ll possess the ability to manage your own day effectively, whilst prioritising your own tasks.
- We require someone who can support peers involving numerous and varied internal & external stakeholders with differing interests and priorities. You’ll have excellent stakeholder management skills and will be able to work efficiently in an organised manner.
- You’ll be confident with standard Microsoft packages such as Excel, Word and PowerPoint with the ability to quickly grasp new IT systems.
- It is imperative that you possess excellent communications skills. You will have a collaborative approach with the ability to work effectively with leadership and the wider team.
- And finally, we are looking for an individual with a resilient approach to change and challenging tasks, you’ll have determination to deliver the company’s long term vision with the ability to display excellent interpersonal and communication skills.
Job Type: Full-time
Salary: £23,500.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- You get offered the job, what three things do you do to prepare yourself for your first day?
- 1. What comes to mind when you think of our company? Why do you want to work here?
- What appeals to you about this administrative job?
- In which type of office environment do you excel most?
- What special skills do you possess that will help you do well at our company?
- What do you enjoy most about administrative work?
Work Location: In person
Application deadline: 30/06/2023