office administrator Birmingham, England
Job description
To manage customer orders and enquiries in a professional and effective manner in accordance with our sales administration standards, procedures and timescales. Demonstrable experience in customer service or sales order processing is required and a working knowledge of Sage accounting or similar software package would be advantageous.
The ability to work independently and as part of a team, maintain high standards of customer service and the ability to develop rapport with all stakeholders to maintain the business relationship, analyse customer requirements, solve customer questions and provide solutions is a pre-requisite for this role.
Qualified to GCSE level to include English and Maths, excellent organisational skills, customer service experience, ability to work to deadlines, experience using Microsoft office and outlook are essential criteria for this position.
Expected start date: Immediate
Job Type: Permanent
Job Type: Full-time
Salary: £21,840.00-£24,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Provide details of your experience in this type of role and an example of how you have provided good customer service.
Education:
- GCSE or equivalent (preferred)
Experience:
- Business administration: 1 year (required)
Work Location: In person
Application deadline: 28/07/2023
