Office Admin Assistant Peterborough, England
Job description
Office Administration Assistant
£21,000 to £23,000 Full Time Salary
Regular Monday to Friday daytime hours available with General & Medical, a well-established family-run
company who specialise in Health Insurance, now keen to recruit a candidate into our Admin team with
excellent communication skills and experience with claims administration. Essential skills include Microsoft
Office and you will need to demonstrate excellent organisation ability and be able to work as a member of
the team. Supporting the Claims handlers and the wider processes, your work will ensure our customer
service remains excellent as you contribute effectively in a professional manner across a busy area of
business. All product and system training will be provided – you will need to demonstrate the desire to
succeed and the skill to communicate.
Main Responsibilities of the Role
Reviewing notes and reports of ongoing claims and liaison with the Claims Team.
Execute the Scanning function to transition the business from manual to electronic records.
Assist with general enquiries either by telephone or email communication.
Maintaining internal databases and accurately recording all events, details and actions on our
workplace systems.
Keeping client records up to date to support wider process.
General support with the processing of invoices and production of reports.
Managing your own workflow in a timely manner.
Having an understanding of how the functions of the role interlink and benefit that of others.
By:
Responding to and taking action with requests accurately and within a given timeframe.
Accurately recording all events, details and actions on the workplace database.
Undertake reasonable training and remain current with knowledge.
Effective application of data protection measures throughout the role.
Work effectively as a member of the Team.
Develop an understanding of how the functions of the role interlink throughout the business and
impact on others.
What You Can Expect From Us
Regular Monday to Friday hours – no evenings, no shift work and no weekend work
£21,000 to £23,000 Full Time Salary
Access to Pension Scheme
Attendance Bonus
Great Annual Leave Benefit including additional family days
Free Worldwide Multi Trip Travel Cover and discounted rate for family members
Cash benefits linked to Personal Accident, Life Cover and Critical Illness
Monthly Employee Rewards Scheme
Commitment to Employee Learning and Development
Access to Wellbeing Services and Discount Scheme
Free tea, coffee and fresh fruit
Friendly working environment in Peterborough – convenient location close to the A1
About Us
Our greatest strength is our people – professional, driven yet grounded and fun to work with. If our culture
sounds like a good fit for you and you want to be part of our exciting journey then please send a copy of
your CV to [email protected]
