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Perceived Quality Attribute Leader - Appearance Quality

Permanent

Hethel

Hybrid – 4 days on site per week

Reporting to Perceived Quality Manager

About the Role

Lotus is recruiting for an experienced Quality professional to join our Quality team as a Perceived Quality Attribute Leader – Appearance Quality on a permanent basis. This role will be based at our prestigious manufacturing site in Hethel.

This role will be responsible for setting and delivering the aesthetical targets for new vehicles based on benchmarking and customer data insights. Assessing and reporting status during project phases and driving resolution of identified issues

Key responsibilities include:

• Develop and execute a strategic plan for achieving desired perceived quality attributes related to appearance applied in automotive interiors and exteriors.
• Document and capitalise on findings to communicate the appearance standards, evaluations, and improvements initiatives.
• Investigate, identify, and analyse appearance-related issues or concerns, working in a cross-functional team to identify root causes and implement an improved outcome to achieve the desired appearance.
• Check virtual and real prototypes to ensure compliance with the plan elaborated to set Perceived Quality of appearance expectations.
• Report and feed expectations back to various stakeholders by using the appropriate means
• Prospect and identify for new technologies, materials, features, solutions, trends, which could enhance the appearance quality perceived by using benchmarking, customer insights, contact with suppliers, automotive events, etc.
• Identify the best value for the customer in decision-making process specifically during cost or volume challenges and be able to protect the outcome where it matters the most for the end customer.

Knowledge, Skills and Experience

Essential:

• Degree Qualified in relevant field
• Deep understanding of factors that influence perceived quality
• Familiarity with Human Factors
• Empathy for the customer / end-user
• Strong analytical skills
• The ability to problem solve quickly and efficiently
• Enthusiastic and passionate about Perceived Quality
• Excellent communication skills both written and verbal
• Ability to work collaboratively as part of a team but also able to work independently

Desirable:

• Previous experience within the wider automotive manufacturing industry
• Understanding of the challenges inherent to complex assemblies and technologies.

About Lotus

Lotus Cars is based in Hethel, Norfolk, UK, and is the global headquarter for sports car and hypercar manufacturing operations, the Lotus Advanced Performance Centre and the iconic 2.2-mile test track.

Lotus builds world-class high-performance cars, born out of legendary success on the racetrack including 13 FIA Formula 1 world titles and many other championship honours. In July 2021 Lotus unveiled the all-new Lotus Emira, its last petrol-powered sports car and best-of-breed, and in July 2019 it launched the Evija, the world’s first all-electric British hypercar.

The latest new model from Lotus is the Eletre. Unveiled in March 2022, it has the soul of a sports car and the usability of an SUV. It is pure electric, and represents a clear vision of the future ambition of the company.

The ongoing transformation of Lotus, from a UK sports car company to a global performance car business and brand, is laid out in the company’s Vision80 strategy. It states what Lotus will be in 2028 when we celebrate our 80th anniversary. We welcome talented, creative and motivated people to join us on our journey.

We offer you all the advantages of working for a prestigious high-tech automotive company. You will find a purpose-built facility; with all the tools and equipment you need to do an outstanding job. You will benefit from our fast-paced learning environment and our track record in designing and manufacturing thoroughbred sports cars over the last seven decades.

What we offer you

In addition to a competitive salary, you will have access to the following benefits:

• 25 days’ holiday plus bank holidays
• Hybrid Working
• Half day finish on a Friday
• 6% pension contribution
• Discretionary annual bonus scheme, based on your contribution and the performance of the company
• Private Healthcare
• Group income protection based on length of service
• Paid time off for medical appointments
• Family Friendly policies
• Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT

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We would encourage the submission of CVs via our online portal. If you cannot see an active position that is suitable, please use the buttons above to REGISTER YOUR INTEREST and appropriate new vacancies will be sent to you.

More information on working at Lotus, Vision 80 and the exciting future for Lotus can be found https://uslot.lotuscars.com/

A kind note to recruitment agencies – please do not send us CV’s to Lotus managers or Recruitment unless we have explicitly requested your company to do so, any CV’s submitted will be considered by us to be a ‘free gift’.