Night Receptionist

Night Receptionist Manchester, England

Hello Hotel
Full Time Manchester, England 10.92 GBP HOURLY Today
Job description

Job description

An exciting opportunity has arisen to work in our 27-bedroom hotel based in Swinton Manchester.

What are we looking for?

Previous experience in a customer-focused industry

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Ability to work on your own and as part of a team

Competent level of IT proficiency

Duties will include but are not limited to:

Taking reservations over the phone, via email, or face-to-face

To ensure guests receive a warm welcome to the hotel and assist them throughout their stay.

Respond to all inquiries in an efficient and professional manner

Maintaining high standards of the front desk.

Attend and participate in staff meetings and training sessions

Maintain the highest standard of personal hygiene and appearance

Ensure all reservations, modifications and cancellations are processed according to hotel policies

If you believe you possess the above Duties to carry out this take responsibility for and ensure the daily early and late task lists are completed and checked to ensure we exceed guest satisfaction

This position will include shifts working 2-3 days out of seven on a Rota basis with a night shift (23:00 pm-7:00 am) for the duration of 8 hours each.

The ideal candidate would be someone with hotel customer service experience and skill in operating a PMS system, flexible and adaptable in all areas of hotel operation to assist when required.

The training will be provided.

Part-time hours: 16-24 per week

Job Type: Part-time
Part-time hours: 16-24 per week

Salary: From £10.92 per hour

Benefits:

  • On-site parking

Schedule:

  • 8 hour shift
  • Night shift

Work Location: One location

Expected start date: 17/04/2023

Night Receptionist
Hello Hotel

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