Night Reception Supervisor Gloucester, England
Job description
Night Auditor - Full-time, 40 hours per week
Competitive Salary & Benefits
HI Gloucester Cheltenham, Cheltenham GL4 3RX
THE ROLE
This role is a Full-time role, working 40 hours per week.
As ‘Night Auditor’ you’ll be on the front line, delivering on our mission!
You’ll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
WHAT YOU’LL BE DOING
- Customer service
- Working as part of a great team
- Good knowledge of the hotel facilities and services we offer
- Responsibilities for guests luggage
- Provide guests with local information and arranging transport if required
- Maximising opportunities to sell
- Service of food and drinks during night time hours
- Maintaining high standards of Health & Safety / Food Safety
- Maintaining security and safety during night time hours
- Available to work when the team and customer needs you
WHAT’LL MAKE YOU A GREAT FIT FOR US HERE AT VALOR
We’re on the lookout for a night owl that can make our guests experience a hoot! At Holiday Inn Gloucester - Cheltenham, we’re looking for a Night Porter who is full of that night fever and enthusiasm! So, if you’re a creature of the night and love the dancing in the moonlight, then you could be a perfect fit.
The hospitality industry never sleeps, and we need someone to be there for our guests at all hours. From late night check ins to impeccable late-night service, a Night Porter plays a vital role in making sure our guests have the stay of their dreams! We’re on a mission to redefine hospitality, so if you’re dedicated to customer service, have exceptional organisational skills and a bubbly personality day and night then we’d love to hear from you. When darkness falls, we need a hospitality hero! Will it be you?
WHY JOIN US?
- Stays across the UK at employee rate (a HUGE discount!)
- Discounted Friends and Family rates (that’ll make you really popular!)
- 50% off food and beverage in our hotels
- A range of development and apprenticeship programs
- We’re committed to your development and progression with lots of promotion opportunities
- You’ll get all meals on duty (because hard work is hungry work!)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements
- Discounted use of leisure facilities
- Refer a Friend incentives to influence your earning potential.
WHAT YOU’LL BECOME A PART OF
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo and AC by Marriott Hotels, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
HOTEL DESCRIPTION
Holiday Inn Gloucester – Cheltenham is the perfect leisure and business destination, at the edge of England’s beautiful green Cotswolds, less than an hour from Bristol and Birmingham airports. The hotel’s newly refurbished bar and restaurant guarantee a first-class, relaxed dining experience. Alternatively, guests can host meetings and events of all sizes in rooms which can accommodate up to 140 guests in style and sophistication. And with all the historic sights of Cheltenham and Gloucester a short drive away – including a Harry Potter filming location – there’s plenty to see and do to unwind.
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.
Job Types: Part-time, Permanent
Full-time hours: 40 per week
Salary: Upto £11.50 per hour
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Gloucester, GL4 3RX: reliably commute or plan to relocate before starting work (required)
Job Types: Full-time, Permanent
Salary: £23,920.00 per year
Benefits:
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Gloucester, GL4 3RX: reliably commute or plan to relocate before starting work (required)
Work Location: In person
