Night Reception Supervisor Basingstoke
Job description
Basingstoke Country Hotel & Spa
Scures Hill, Nately Scures, Nr Hook, Hampshire, RG27 9JS
Why wait to make your next career move?
Apply now and you could be working at one of the most beautiful properties in Basingstoke. This woodland hotel boasts attractive landscaped courtyards and refurbished rooms, perfectly combining old charm and modern commodities.
The Basingstoke Country Hotel is a 100 bedroom-hotel that boasts a stylish Brasserie, offering casual dining and food for the whole family as well as providing traditional afternoon tea. The Hotel has 5 conference rooms catering for between 25 to 240 delegates providing for various events and wedding functions.Due to expansion, we are looking to recruit a Night Reception Supervisor onto our team.
As Night Reception Supervisor, you will be required to:
- Anticipate guests needs wherever possible in order, to deliver an exceptional quality of service and in turn guest satisfaction.
- Assist the Reception Manager in the induction, training, and development of the team in line with hotel standards and procedures.
- Hold monthly departmental meetings, ensuring that all staff are fully trained and briefed on any changes or forthcoming events can demonstrate excellent product knowledge.
- Effectively supervise and control the operation of the department in the absence of the Reception Manager ensuring that all personnel can carry out their duties to the agreed departmental standards.
The successful candidate will be Opera trained and have similar experience in a 100+ bedroom hotel or 1 years’ experience as Reception Supervisor, you will be able to communicate with all line managers, staff, and guests.
Look at our website to give you an idea of how picturesque The Basingstoke Country Hotel is!
This position offers above national minimum wageand the opportunity for you to work in an exciting, fast-paced industry!
In return for your commitment, we will support you in this new opportunity, with
- Up to 28 days holiday including bank holidays per annum
- Discounted stays for you & your family at any of our 63 hotels & 6 parks
- Meals on duty (Subject to eligibility)
- Uniform (Subject to position)
- Accelerated promotional prospects
Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.
Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions. If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.
Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.
