Job description
Night Porter
Front of House - Woolley Grange Hotel
Contract: Permanent
Salary: £11.00 Per Hour
The Luxury Family Hotel Family are dedicated to creating the time and place for wonderful family memories to be made at their hotels. Being part of this family is more than just a job it is being part of something more, it is developing yourself within a team of likeminded individuals, being dedicated to each other to create magical moments for our guests, it is about enjoying your time at work so much so it shouldn’t feel like work at all.
We were recently awarded Best Employer at the Springboard Awards for Excellence and we have created an inspiring space for our team members that is fun, all-inclusive, professional, and rewarding. Just as a job in hospitality should be! We are dedicated to investing in individuals training needs to develop their hospitality careers. Our Four Core Pillars define our teams culture and all we ask of you is to work together to ensure we deliver exceptional customer service, going the extra mile for each of our guests
Family is what we do best, we are Family Focused to ensure our guests have the most magical memories whilst encouraging the same environment for our team members too!
Woolley Grange offers the opportunity to live and work amongst classic English countryside, whilst still being walking distance to Bradford upon-Avon with its array of shops, restaurants, and bars, and only a short train journey to the stunning city of Bath. It is the perfect base from which to explore the West Country, from its hundreds of Cider Mills to the world-famous Glastonbury Festival. Our guests have plenty of children's activities and acres of grounds to be explored. Bedrooms at Woolley Grange are individually designed and have plenty of space and contemporary comforts.
As Night Porter you are responsible for keeping all our guests whilst they are safe and sound tucked up in their beds! You will ensure the safety, security and well-being of all residents throughout the night and will assist with all aspects of shift and business change over. Working as part of a motivated team, you will provide a friendly service to all guests, acting as a concierge service, advising guests of things to enhance their stay.
- Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
- An extra day’s holiday for your birthday – Time to celebrate!
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme – our hotels are in beautiful locations, there’s no better opportunity to get on your bike and we can help to make that happen.
- Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages – Family Focussed in all that we do.
- Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us! Alternatively, for anyone wishing to relocate there maybe the possibility of staff accommodation please contact us for details.
Diversity and Equal Opportunities Statement
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.