NHS GP Assistant London, England
Job description
Our Patients Need You!
At Penrose Health, our mission is to provide the best healthcare to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives!
The job
You will be working with our in-house clinical and non-clinical team including close contact with our experienced GPs to support the delivery of the highest quality primary care service to our patients.
More specifically, our GP Assistants are responsible for helping to manage the administrative aspects of our patients' care including processing referrals, checking and recording results (urine,blood pressure and ECG) filing test results, triage hospital letters , update patient records and draft medical reports etc .
The day to day responsibilities include:
- Understanding and sorting incoming patient letters (either via post or email) to ensure that they are filed correctly and any that require action with the GP/Pharmacist are flagged in a timely manner for action
- Checking incoming lab reports and test results – segregating into normal (for filing) and abnormal (for a GP to check)
- Scan and file all patient information into the patients computerised EMIS records.
- Data entry of relevant patient information from incoming letters, tests and reports (e.g. looking for diagnoses, investigations, results, history, medication etc.)
- Processing and following up on patient referrals as instructed by the clinical team including 2 week wait urgent cancer referrals and managing and maintaining overall referral workflow on e-RS
- Processing and completing medical report requests with GP's from patients or third parties
- Summarising at least 5 new patient records daily and ensuring maintenance of medical records summary
- Working according to Practice protocols and Line Manager/Clinical Lead instructions
- Dealing with telephone and online enquiries relating to all of the above tasks
- Attending staff meetings as required
Details
Location: Opportunities available across our South London sites https://www.penrosehealth.co.uk/locations
Hours: Full Time (weekdays)
Salary: £21,507.75 – £29,328 FT depending on experience. Overtime paid if required.
About you
The right candidate will be
- Meticulous by nature , maintaining a high level of attention to detail across often repetitive tasks .
- Strong organisational skills with the ability to prioritise work and ensure that nothing is missed
- Strong analytical skills to understand written information and be able to extract the relevant details to ensure the task is carried out correctly
- Fast learner who can follow processes and procedures accurately and efficiently
- Good communication skills to work with both the clinical and non clinical teams.
Minimum requirements: Good knowledge of medical terminology, human anatomy, biochemistry, and general medicine. Strong keyboard/computer skills including Word and Outlook . Previous experience working with EMIS clinical system preferred but not required.
About us
We're a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach – bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses and our non-clinical team to deliver an efficient and effective service with best in class outcomes for patients.
With high levels of patient satisfaction (> 4* on Google at all our sites) and low waiting times, we've been able to grow to over 70,000 patients and we continue to grow at a rapid pace.
We serve our patients across 8 CQC 'Good' rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team. You'll join one of these site-based teams but you'll be part of the larger Penrose Health family as well!
As part of Team Penrose, you will be covered by our Vitality Private Health Insurance, you'll have the choice of a NOW or NHS pension and you'll benefit from a comprehensive sick pay scheme after your first year with us. We also pay your professional indemnity and you'll have the opportunity for funded professional development in the future.
On top of the employment benefits, we love to have a bit of fun. This year the whole team has gotten involved in a year-long Penrose Cup tournament including a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed ice cream from our regular visiting ice cream van, enjoyed surprise gifts and taken some proper time to celebrate the summer (see below). These are just some (but not all) of the things we do to make this a great place to work!
Have a watch of our group-wide Summer Social Aftermovie here: youtu.be/KiKW1VbQUus
Underneath all of this, you will also find a core strength and camaraderie that exists in each of our surgery teams and across the group – we really are a family.
All our team are enthusiastic, friendly and we want to make a real difference to our patients – come and be a part of the team!
