Job description
Can you picture our patients at the other end of the phone?
Recruiting for our Rotherham call centre based in Wath Upon Dearne
If you are looking for a new challenge in your career, then this is the role for you. Our NHS 111 (Integrated Urgent care) call centres are looking for experienced, enthusiastic and motivated clinicians to join our growing team of healthcare professionals.
Our multi-disciplinary team of staff provide a high level of clinical care to patients across the Yorkshire and Humber region, using telephone communication systems. Our clinical staff are highly skilled in the field of remote clinical triage and assessment, supported by computer based decision making tools.
Working as part of the Yorkshire Ambulance Service NHS Trust, we offer a high standard and professional service to our patients, supporting them by providing high level, evidence-based care, where necessary signposting to the most appropriate service or care provider including, ambulance dispatch and the wider community based services.
As part of working within the IUC team, you will be offered training and support into the field of remote clinical triage and assessment, with opportunity to progress and develop professionally through a verity of CPD opportunities.
If you would like to work in a fast paced, friendly, and caring team, with the best patient care at the forefront of what we do, we would like to hear from you.
In addition to the attractive salary, our offer includes unsocial payments where appropriate under Section 2 of the NHS Terms and Conditions (excerpt below), an attractive NHS Pension, a generous holiday allowance as well as ongoing training and support for your continual professional development and progression.
Unsocial hours payments
All time on Saturday (midnight to midnight) and any week day after 8 pm and before 6 am
Time plus 30%
All time on Sundays and Public Holidays (midnight to midnight)
Time plus 60%
We offer full NHS Pathways training and enhanced telephone-triage communication skills.
We are looking for both full and part-time staff, to cover roster patterns to include working across evenings, weekends, and public holidays.
The role is based at our Rotherham (Wath Upon Dearne) call centre
Apply now! Or for further details please don’t hesitate to get in touch.