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Job description

About us:

We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow".

Role summary:

This role is about leading and supporting the Commercial Applied Service Sales team to achieve our targets with national and regional customers. The primary purpose of this role is to develop effective business plans to ensure the budgeted sales targets are achieved or exceeded. This will be accomplished by providing strong leadership and management of the service sales team. By driving innovative and diverse service sales solutions we will accomplish our Ai25 goals.

Skills/Responsibilities:

• Ensuring Commercial Life Cycle Solutions sales targets are met.
• Improving the customer service experience by ensuring timely delivery of NDAs, PQQ and ITTs; logging all activity of the CRM system.
• Supporting preparation of budgets and resource requirements.
• A continuous improvement approach to existing and new processes –moving to an automated self-service model.
• Ensuring a right ‘first time’ approach – removing the need for customer credits.
• Coaching, training and mentoring the sales team.
• KPI measurement reviews across all team members.
• Encouraging growth from the team, supporting team members to do and be more.
• Regular team meetings to discuss progress against targets.
• Regular 121s and Advancement Appraisal Reviews.
• Recruitment and training of new team members.
• Developing new Initiatives to ensure improvements are made in line with growth targets
• Analysing data, generating accurate reports and providing insight for senior management.
• Developing service sales procedures, policies and standards.

Experience:

• Service experience is critical
• HVAC experience
• Experience working with senior management level, with the ability to develop and implement a dynamic sales strategy that exploits existing and develops new market opportunities.
• Possesses a proven track record of attaining new business and client retention, to ensure continued value is realised.
• Strong delivery of results under pressure, bringing fresh thinking and fostering long term profitable relationships with major key accounts.
• Experience in preparation and presentation of proposals, tenders and bids to corporate clients, articulating business benefits to be realised.
• Highlighting performance and trend analysis to management and key business stakeholders.
• Experienced at developing networking and influencing skills.
• Knowledge and experience of dealing with commercial and legal contractual risk.
• Proven track record of effective team leadership, management and delegation.
• Performance management tools, techniques and people development skills.
• Customer focused, with a commitment to service, quality, continuous improvement and the delivery of an excellent customer experience.
• Strong commercial acumen and relevant commercial experience together with financial literacy and budgetary experience.
• High emotional intelligence, excellent communication with ability to build relationships and deliver change.
• Analytical with the ability to interpret, understand and act upon information and data from many sources.
• Effective decision taker with high standards of personal and professional integrity.

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
• Flexible Working – we offer a range of flexible working options that include working from home or hybrid working.
• Pension.
• Life Assurance.
• Group Income Protection Scheme.
• Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi.
• Access to Mitsubishi’s very own discount platform.
• Colleague Referral Scheme.
• Holiday Buy.
• Long Service Awards.
• Cycle to Work Scheme.
• Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
• Employee Assistance Programme including additional services Eldercare & Best Doctors.

Equality and Diversity

As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Job Types: Full-time, Permanent

Pay: £60,000.00-£65,000.00 per year

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay

Ability to commute/relocate:

• Hatfield: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What is your current salary expectation?
• Will you now or in the future require sponsorship for employment visa status?

Experience:

• IoT/software (required)

Work Location: Hybrid remote in Hatfield

Reference ID: National Sales Manager