National Fraud Initiative Project Support Remote
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Location
About the job
Job summary
Business Unit Information
The Public Sector Fraud Authority (PSFA) is responsible for working with departments and arms-length bodies to better understand and reduce the impact of fraud against the public sector. Working in the PSFA is an opportunity to make a difference to the taxpayer by improving how the public sector deals with fraud. This can reduce the cost of public services and drive fairness in society. Working in the PSFA offers access to a wide range of stakeholders across government and the opportunity to work with various sectors in a high profile policy area with high media, parliamentary and ministerial interest.
The Team
The National Fraud Initiative (NFI) team is a remote/virtual team that sits within the PSFA. Team members are home based and are spread across the UK. We are looking for a full time member of staff, but part time may be considered. The location of the post holder can be anywhere in the UK but there will be a requirement to be flexible with working hours and travel as you will be required to attend meetings, with the majority currently being in Stoke on Trent and London. Structurally the NFI team is made up of the Operational Delivery (OD) Team and Business Development (BD) Team. This post will work across both of those teams.
Job description
This is a demanding and varied role working on a high profile data matching project operated on a commercial basis. Candidates should have strong project management skills with the ability to manage competing demands and priorities in a fast paced environment. Candidates should be confident communicators and highly organised. Experience of working in counter fraud, a data environment, a finance environment or on commercial projects would be advantageous but not essential.
The NFI team has a funded headcount of 17 FTE. Experience of working as part of a virtual team would be beneficial.
The post holder will primarily be responsible for helping to manage the finances of the NFI together with developing and supporting specific aspects of the NFI.
There may be occasions where the post holder is required to undertake other work to support the NFI team or the wider PSFA.
Key deliverables and responsibilities could include:
- Developing and maintaining a working relationship with the Cabinet Office Finance team and gaining a good operational understanding of their processes and requirements
- Liaising with NFI team members to ensure invoices are prepared and issued in a timely manner for all products
- Managing customer accounts in liaison with Shared Services Connected Ltd (SSCL) to maintain a complete and accurate record of up to date details.
- Analysing Aged Debt and reporting progress, highlighting any key issues. For example key trends in particular customers who are late in payments
- Issuing reminders to customers when payments are overdue and establishing a relationship with NFI customers to ensure payments are made
- Maintaining a record of issued invoices and payments, raising Purchase Order numbers and dealing with finance queries in a timely manner, including issuing statements and amending invoices where necessary
- Analysing, through the production of performance metrics, the work of participating organisations to ensure that outcomes from NFI are maximised
- Delivering high quality communications across a diverse client portfolio including the preparation of emails, and presentations
- Analysing, summarising and presenting information about the outcomes of the NFI for internal and external audiences
- Providing professional secretariat support for key meetings, taking minutes and recording actions clearly and concisely, and tracking the progress of actions as required
- Helping to develop guidance and training support for users
- Ensuring queries from participants are responded to in a timely manner
- Assisting with the operational delivery of data matching pilots
- Assisting with rolling out successful pilots to a wider market and in to business as usual
- Helping monitor and measure the impact of delivery against the agreed targets.
Person specification
Essential Criteria:
- Proficient with MS excel, in particular analysing data using pivot tables, v-lookups and other relevant tools
- Project delivery/administration skills
- Strong team working skills with the ability to work autonomously
- Experience of working in a fast paced environment on multiple work areas
- Strong communication skills (written and oral) with the ability to articulate complex information clearly
- Good data handling and analytical skills
Desirable Criteria
- Experience of working on finance activities
- Experience using Qlik
- Experience of working in counter fraud, or in a data environment
- Broad understanding of data quality issues
- Experience of maintaining positive customer relationships
- Experience of working in a virtual team,
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Communicating and Influencing
- Managing a Quality Service
Technical skills
We'll assess you against these technical skills during the selection process:
- There will be a MS Excel in tray exercise as part of the interview process
Benefits
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Things you need to know
Selection process details
Application process
At the application stage you will be required to supply a CV, personal statement and answer behaviour questions.
If we receive a large number of application we will sift on the lead behaviour Delivering at Pace and personal statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
Selection process
At the interview you will be assessed on behaviour and strength questions. You will also be required to to complete an MS Excel in tray exercise as part of the interview process.
Expected timeline (subject to change)
Expected sift date – TBD
Expected interview date/s – TBD
Interview location - Google Meet
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.
A reserve list will be held for a period of 12 months, from which further appointments can be made.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email [email protected]
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service at: [email protected].
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission at: [email protected].
For further information on the Recruitment Principles, and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
