Job description
Knauf UK & Ireland are a market-leading manufacturer of lightweight building materials for the construction industry. We are part of the Knauf Group, the world’s largest producer of gypsum-based products for the construction industry.
With two manufacturing plants in the UK, and a third coming online in 2023, we are well equipped to Build for the World We Live In.
We are currently recruiting for National Account Manager to join our Commercial Team. The role will see the post holder working a field based role with travel throughout the UK.
Job Purpose
To manage, nurture and lead key customer groups at both head office and regional office levels, to ensure our own and our customer’s maximum potential are reached. Ensuring all trading administration is in order, making it easier for our direct customers to trade and field sales colleagues thrive. Supported by strong sales skills and commercial acumen to lead on National Sales Opportunities and supporting with tender negotiations as required.
Main Responsibilities & Accountabilities:
- You will hold responsibility for the national budgets of assigned customers
- You will be the key contact for assigned customers
- You will hold & manage customer strategy and development plans.
- Develop trading relationships with National Account customers to promote customer loyalty.
- You will work with and support all field sales, marketing, and other teams to successfully deliver on cross business objectives as well as leading through influence to cultivate strong relationships with our regional teams and our customers at branch level.
- Manage existing agreements and ensure consistent long-term relations are maintained.
- Develop mix of products within each accounts spend profile with the assistance of the ASM, BDM and PSM functions.
- Take an active part in providing statistical reporting both internally and externally to enable review and planning.
- Attend industry and customer events to foster stronger relationships and act as Knauf brand ambassador
- Ability to travel across the UK to meet with customers including overnight engagements and events
- You are required to follow company Health and Safety procedures to ensure the safety of yourself and others
- Contribute to Knauf’s sustainability strategy of People, Planet, Prosperity.
- Anything else commensurate to complete your role
Requirements:
- Honed relationship management skills.
- Proven negotiation skills.
- Able to use Microsoft Office to a high standard.
- Highly numerate and literate.
- Commercial Acumen
- Ability to use structured problem-solving skills.
Employee Benefits Include;
- 25 days annual leave + Bank Holidays + Birthday as paid leave (competitive annual leave allowance)
- Three paid days leave for community, charitable, or voluntary commitments.
- 7% employer pension contribution.
- Level 3 Westfield Cashplan Healthcare.
- Income Protection
- Access to Perkbox benefits platform.
- Access to Employee Assistance Program (legal or medical advice).
- Life Assurance (x 4 times your basic salary).
- A counsellor and life coach offered to all our employee’s free of charge.
- Cycle to Work Scheme and Tech Scheme.
We categorically do not accept speculative CVs from recruitment agencies; any profiles that are sent to Knauf UK & Ireland without the agency being appointed prior will be treated as a gift from the agency. Knauf UK & Ireland will not be liable to any agency fees should we engage with any of the talent sent speculatively by a third party.
Knauf UK & Ireland outsource pre-employment checks; please be advised that should the business extend an offer of employment, you will need to engage and cooperate with a 3rd party in order to provide information pertaining to pre-employment checks which include, but is not limited to; Employment Reference Checks, a Social Media background check, a Basic Criminal Disclosure check, a Highest Education check, and a Professional Qualification/Membership check.
Knauf UK & Ireland is an equal opportunities employer. We are committed to equality of opportunity for all and welcome applications from all individuals regardless of; age, disability, race, gender reassignment and identity, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, or sexual orientation.