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Job description

• Please do not apply if you are looking for a developer role.

• If you are a PACS A*dmin, or have worked in a PACS environment, please do apply, we want to hear from* you!

About us:
We are a scaleup, now expanded into North America. At DesAcc we are committed to providing a mutually respectful work environment. We believe diversity and equal employment opportunities among our teammates are critical to our success as a global business. We provide a collaborative work environment and seek to recruit, develop and retain the most talented professionals from a diverse candidate pool across the globe.

At DesAcc everyone is an owner, bringing their unique perspective to our team & products. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts to keep decisions decentralized and ensure all team members contribute. You will learn, grow, and be celebrated for your hard work & great attitude!

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About our Product:*

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WE ARE* DATAVORES
We love data. Our goal is simple: to enable healthcare data access and action at scale and be recognised as a world leader in driving access and use of quantitative healthcare data to inspire cures. Bringing together healthcare organisations, hospitals and providers we add our expertise and passion for unlocking medical information to help healthcare professionals improve medical decisions and outcomes.

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Who you are:*
As a Migration Engineer, you will face numerous technical challenges, so you must be familiar with the use of current technologies & get involved. You are a thinker but also a doer. You know how to be independent, but also know how to be a supportive team player. You pay attention to detail, and if X is asked, you present X+Y!

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Main Activities:*

• You will Install, configure, and monitor DesAcc’s migration software applications starting with pre-project assessments and the development of migration plans through to validation/verification and will be managing, implementing, and overseeing multiple data migrations worldwide
• Updating project tasks with activities and progress

• Obtaining and collating connectivity info from clients
• Checking Remote Access / DB and storage access during project initiation phase
• Testing connections to source and target systems
• Performing quality checks on deployed projects prior to execution
• Installing and managing DesAcc applications
• Monitoring of active projects
• Responding to alerting from live projects and taking appropriate action
• Collecting logs, basic troubleshooting in the event of an issue
• Tracking down migration issues, log items into DevOps where required
• Failure analysis
• Examine DICOM file specific issues
• Drill into file format specific issues found within site systems
• Develop migration plans SOPs and build out the ‘internal knowledge’ within the team
• Participate in Service improvement initiatives

This role won't be a fit if:

• You are not experienced in DICOM, PACS or RIS and are not familiar with the day-to-day challenges of the imaging environment inside hospitals. Your work is best when a manager is always providing the next steps.

What are we looking for:

• Minimum of 3+ years’ experience in DICOM migration, support and integration.
• Previous experience: PACS* Migration Engineer/Senior PACS engineer/PACS support engineer/Integration engineer* or equivalent.
• Mid-level networking skill, understanding of following principles/protocols DNS, DHCP, NAT, TCP/IP

• Knowledge or understanding of Hardware or Hypervisor technologies (ESX,VMWare, HyperV).
• Able to perform and troubleshoot storage connections to CIFS, NFS, EMC Centera.
• Ability to craft complex SQL queries such as multiple join / multiple database queries using tools like TOAD and SQL Server Studio.
• Ability to perform and troubleshoot storage connections to CIFS, NFS, Object store (including EMC Centera).
• Ability to work across time-zones when required.
• Ability to work occasional weekends to support customer Go-lives.
• Experience of working to tight timescales.
• Experience with large enterprise imaging environments.
• Capacity to work across multiple active projects
• Good interpersonal skills, experience in a customer facing role
• Be a Team player able to be flexible in dealing with others and the job
• Desire to grow and progress career in the arena of health data

Desirable Skills:

• SQL and RDBMS experience hugely desirable
• HL7 knowledge
• Object based storage: S3, EMC/Dell
• Scripting experience
• NoSQL experience
• Previous experience working with RIS

Benefits for you:

• Competitive salary
• Paid Holiday entitlement – 25 holidays + general holidays (FT)
• Life Insurance & Pension Scheme
• Health & Wellness days (includes sick days) – 10 days per year (FT)

• Laptop and monitor(s) (other equipment to support this as required)
• Professional Development Stipend (FT)
• Paid social events; A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters
• Freedom, autonomy and responsibility
• Be part of a top-notch HealthTech team distributed over 2 different continents & expanding

• Remote with occasional meetings in the UK or in the Toronto office.
• Mon – Fri. Occasional weekends, project dependent
• (FT)\*

Job Type: Full-time