
Merchandiser- NET-A-PORTER London, England
Job description
NET-A-PORTER champions unparalleled customer service offering express worldwide shipping to more than 170 countries including same or next-day delivery to the UK, US, Hong Kong, Germany, France, Australia and Singapore, a seamless shopping experience across all devices, luxurious packaging, easy returns and a multi-lingual customer care and personal shopping team that is available 24/7, 365 days a year. A pioneer of personal shopping and client relations services for the digital era in 2000, NET-A-PORTER continues to innovate and strengthen its offering, with virtual styling, invitation only digital exclusives, and a world class suite of specialized offers for EIPs, (Extremely Important People), the brand’s most loyal and valuable customers. NET-A-PORTER is part of YOOX NET-A-PORTER GROUP.
NET-A-PORTER are now seeking a talented Merchandiser to join the team. Some of the essentials for you to know are:
- Performance bonus schemes dependent on the type of role you are in
- A pension that both you and the company contribute too
- A portal with an array of discounts on things like theme park and cinema tickets
- Our famous staff discount along with exclusive staff sales
- Private healthcare for you and your family
- Flexible working
- A chance to be part of a fun and caring team that support each other
Here is a breakdown of what you’ll be doing:
- Work with Buying to plan by brand, category, price and size, the seasonal OTB and ensure it is monitored closely in season and comes within budget
- Work with the Buying team to establish a balanced range of merchandise suited to the customer profile of the company. Work together to make recommendations for changes and improvements to maximize sales potential and profit within the company
- Negotiate with suppliers in a tough but fair manner to secure exclusive ranges/brands and optimize the profit margin
- Ensure intake business margin is maintained and proactively improved season on season
- Manage WSSIs and create seasonal weekly forecasts which are in line with business KPIs
- Produce seasonal and ad hoc analysis that can be used to make strategic decisions within the Merchandising/Buying team and also throughout the business
- Monitor sell-through and deliveries of all vendors and take decisive action to deal with their performance
- Ensure department of responsibility’s sales, profit, spend, closing stocks are accurately reported to the business
- Be innovative and to be open to forecast upcoming trends and ensure that fashion moves on and changes
- Be familiar with both local and overseas market situations and trends
- Manage department markdowns, margins and closing stocks, ensuring maximum profitability
- Work closely with internal stakeholders to strive to improve and challenge existing processes
- Manage the business relationship with the suppliers involved in their department to maximize sales and profit
- Communicate accurate information to internal Sales and Marketing teams for use in the production of marketing plans
- Always demonstrate and reinforce the company vision and values and provide the necessary leadership to gain commitment from the Merchandising team (owning, retaining, and developing your talented team and business)
- Identify and execute ways to increase team member’s loyalty, satisfaction and pride with the NET-A-PORTER experience
- Reinforce the company message to the team and reinforce the need to drive profitability at NET-A-PORTER through the merchandise mix and full price sell through
- Provide on the job coaching to ensure that the direct reports can meet and exceed the requirements of the role
- Identify and facilitate opportunities for additional training for the team
- Monitor and review performance of direct reports, identify individuals who are ready for promotion or require performance improvement plans
- Take appropriate corrective action with team members who fall below standard (in consultation with HR Department)
- Complete and present performance appraisals based on defined goals and objectives for their team members in a timely manner
- A track record of creating positive impact on business through merchandising, ideally gained in a multi-brand luxury retailer
- Good judgement and decision-making skills
- Confidence in suggesting calculated risks
- Strong market and customer awareness
- Passion for product, with good brand awareness
- Experience in working in fast paced, professional & luxury retailer, with excellent communication skills
- The Ability to meet stringent deadlines
- The Confidence to deal with/present to colleagues at all levels of the business
- Strong negotiation skills
YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
