Meeting and Events Sales Executive Kingston upon Hull, England
Job description
This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.
The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.
* What's in it for you? *
Joining our team allows you to experience the benefits that come from working with the leaf HOSPITALITY group. We have one simple value that unpins everything we do; Be Excellent. You'll be joining a team who loves what they do, cares about our people, upholds great hospitality, and values our team's input. You'll be working with leaders who act with integrity and are human.
We will invest in your continued learning and development and allow you the room to grow within the Company. We work with global brands which provide great training and worldwide opportunities.
You'll have access to some excellent benefits too like increased holiday allowance, discounted hotel stays, and family-friendly leave. We understand pay is important to our team and that's why we ensure we are competitive in the marketplace in this area. In addition, we have tips, incentives, and bonus schemes in place.
Ideal Person Specification
The Meeting and Events Sales Executive will be a passionate and enthusiastic, vivacious individual who is willing to learn, with the ability to build rapport and strong relationships with all stakeholders including clients and colleagues. You will be a proactive team player, striving to achieve excellence in your work and will carry out your duties with a meticulous and detailed attitude. Within this role you could be responsible for organising and coordinating some of Hull’s most impressive events, and driving and managing sales within a leading hotel brand.
The Role
You will support a busy events department across the full lifecycle of events. Your duties will include taking, converting, processing, and managing enquiries. You will utilise the sales team’s internal system to input, track and process event details. You will act as a brand ambassador for the hotel and will be confident in selling and representing the hotel’s products and services. Your day could include conducting a show round with potential clients, or talking through the final details of a wedding with the bride and groom, or even attending an internal operations meeting to liaise with other departments, like the kitchen team, on the flow and order of upcoming events.
Key Responsibilities
- Proactively promoting and selling the hotel and its facilities via a range of different channels.
- Taking and processing enquiries for events such as weddings, charity balls, celebrations, team building packages etc.
- Inputting data and details into the sales system, Delphi.
- Exporting reports and compiling information to review and share for upcoming events.
- Maintaining excellent product knowledge of the hotel and its services.
- Answering the phone, and emails and attending meetings.
- Receiving feedback and managing this effectively and efficiently.
- Supporting to maximise sales opportunities. And identify new leads or sales opportunities.
- Building rapport with new and existing clientele.
- Working collaboratively with supporting departments.
- Working to achieve key performance indicators (KPIs).
- Preparation and communication of accurate and detailed function sheets.
- Collection of pre-orders and payments.
INDHOTEL
