Job description
Job description
The firm
MedBrief is the leading medico-legal platform for the secure storage, distribution and clinical review of patient records and diagnostic quality radiology. Alongside our innovative web-based review application, we provide a range of high-quality services specifically tailored to the requirements of the clinical negligence, personal injury and healthcare sectors of the UK Legal industry.
The role
We have a vacancy for a Administrator to assist with the processing of incoming instructions. You will be part of a team working on a variety of tasks but expected to deal with liaising with Trusts and GP's, requesting medical records from various places, case management & processing medical records requests.
The ideal candidate would have a administrative background and will either have dealt with case management or worked in a medico-legal environment.
Main responsibilities
- Processing Medical Records and Radiology requests;
- Gathering information from clients regarding their cases;
- Ensuring that all the information gathered is properly recorded on the case management system;
- Collating documents sent in by clients onto the case management system;
- Liaising with client and third parties via telephone and email;
- Providing excellent client care.
Required attributes
- Proficiency in MS Office
- Methodical, organised approach;
- Attention to detail and high levels of accuracy;
- Excellent written and verbal communication skills
- Good understanding of cases management systems
- A good knowledge of medical records
- Minimum 10mb internet speed
To apply, please send your up to date CV and a covering email / letter to be considered.
Job Types: Full-time, Permanent
Salary: £21,000.00-£23,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Flexitime
- Store discount
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote
Reference ID: Ops001