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What is the role

To implement the technical strategy for the M&Co range of product, working with the technical and buying team to produce product consistent to the companies desired fit and quality requirements. To assist in the development of the supplier/factory base assuring quality, minimising returns and increasing customer’s satisfaction. Working in partnership with the supply base to deliver a product that fits and flatters.

What you will do

• Fit all products ensuring that the buyers brief is followed
• Write fit comments for the suppliers and to be the technical liaison
• Approve graded size charts
• Ensure that the fit is consistent across the range.
• Assist in the management and development of the basic block library
• Approve care labelling and testing requirements as well as communicate decisions to the supplier.
• Organise and co-ordinate wearer trials.
• Ensure that all suppliers follow supplier compliance, challenging and managing underperformance where necessary.
• Actively participate in monitoring returns and customer feedback.
• Read and advise on test reports and the suitability of fabrics.
• Where possible, visit supply base and be able to comment on the supplier factories capability to meet requirements
• Assist in the maintenance of the supplier manual
• Regularly visit stores and work closely with retail colleagues (where relevant)
• Oversee the critical path management from the technical department with the Buying team.
• Stay informed about relevant product safety, legislation, and standards to ensure that product complies with these through product evaluation and risk assessment.
• To operate in an open and even handed manner with all colleagues across the business. Treat all who we interact with, with courtesy and respect, treating everyone equally and embracing differences. Encourage everyone to achieve maximum potential and deliver a friendly service.
• To proactively contribute to teamwork and cross-functional working. To listen to each other and share knowledge enabling us to willingly combine expertise across the business
• Behaving with integrity and demonstrating professionalism.
• To take personal responsibility & accountability for actions, constantly striving to improve and exceed expectations ensuring safety and quality are never compromised.

What you will bring

• A relevant qualification at degree or equivalent level
• Experience of the manufacturing environment, preferably within garment technology, pattern cutting, grading and product development
• In-depth understanding of different fabric shape and fit, i.e. jersey, wovens etc.
• Adequate experience in either a retailer or supplier, ideally a minimum of 3 years’ experience at similar level
• Experience of working within a multiple brand retailer preferable
• Ability to convey technical detail clearly to a layman
• Proficient user of Microsoft and excel.
• Exceptional communication, organisation & prioritisation skills
• Effective presenter and team player
• Ability to adopt a flexible approach when required and to think swiftly
• Excellent time management and organisation skills
• Confident working in a fast-paced environment and able to prioritise projects
• Proactive and keen to take on new tasks