Medical Receptionist Glasgow, Scotland
Job description
Hours are alternating weeks. Wk 1 8.15-13.15, Wk2 1315-1815, Mon - Fri. We are a friendly, 6-partner, GP training practice in Milngavie, Glasgow with approximately 7800 patients. We are looking for a well-organised, highly motivated individual to support our existing team in providing a first-class service to our patients. Applicants must have excellent communication skills and computer literacy. Experience of working in general practice is preferred, but full training will be provided. This position is perfect for someone who enjoys face-to-face interaction with patients, as well as administrative work. The ability to use your initiative, work under pressure and work as part of a team is essential. Applicants must also be flexible to cover for annual leave and sick leave. To apply, please send your C.V. with a covering letter to: Mrs Joanne Watson, Kersland House Surgery, 37 Station Road, Milngavie, Glasgow, G62 8BT. For informal enquiries, please contact Joanne on 0141 956 1005 between 10am and 3pm
Responsibilities:
- Answer and direct incoming telephone calls.
- Triage, and arrange appointments with Clinical Staff /amending appointments.
- Sign post patients to the appropriate Health Care professional
- Processing prescription requests ·
- Dealing with Patient Queries ·
- Scanning mail ·
- Patient administration (registrations, correspondence etc) ·
- Consult with other departments (Pharmacies, Nursing Homes, Treatment Room, Hospitals etc) to ensure Patient receives appropriate care ·
- Other admin duties as set out by practice ·
- Have knowledge of Emis and Docman software - Desired but not essential
Job Type: Part-time
Part-time hours: 25 per week
Salary: From £10.42 per hour
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 07/04/2023
