Medical Receptionist Brierley Hill, England
Job description
**PREVIOUS APPLICANTS NEED NOT APPLY**
Do you want to be instrumental in developing pathways and services to transform the way that care is delivered locally? Are you interested in improving the health of our local population? If your answer is yes to any of these questions, then we are looking for you.
Dudley Integrated Health and Care NHS Trust (DIHC) has developed and integrated primary care with community-based services within the Dudley healthcare system since 2020 with its core aim being community where possible and hospital when necessary. Our purpose is to improve the health and wellbeing of our local population in Dudley. We are currently working with organisations within the health care sector in Dudley and the Black Country System to look at the best way to continue to deliver the services to our patients. As such the services within the organisation may transfer to other organisations over the course of the next 12 months.
We are specifically looking for applicants with administration skills and experience to join onto our experienced team of receptionists in high oak surgery, if that is you then we welcome you to apply for this post.
The duties and responsibilities are intended to be indicative but not exhaustive of the responsibilities of the post holder. As Dudley Integrated Health and Care NHS Trust develops, the requirements of the job may develop and change.
However, to provide an insight into this role, the successful applicant could be expected to be involved the below:
- Check in patients and deal with any queries they may have in a professional manner.
- Answer the telephone, take down as much information as possible and transfer any calls to the relevant colleges if needed. E.G referral queries to the secretary.
- Booking appointments in the relevant clinics, including using my own common sense to manage the urgent appointment slots and what queries are more urgent.
DIHC is committed to embracing diversity and we recognise the need to ensure our workforce is representative of the communities we serve to enable us to achieve our purpose and commitments.
We recognise that we are under-represented in a number of areas, and therefore want to positively encourage applications from individuals from black, Asian or other ethnically diverse groups, people with disabilities and people from the LGBT community.
We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
Flexible working options can also be discussed in more detail with the Recruiting Manager for the post, or line manager once in post as part of our Flexible Working Policy. Please be advised that requests will be considered based upon the service structure and service needs once in post.
Please view the attached job description and person specification for more specific information about this post.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ where you can also find out more about how to access vaccinations.
