Job description
Medical Device Engineer - Ulster - Ireland
Are you a Medical Device Engineer seeking a new role within an organisation where the work you do will really make a difference?
We are looking for a highly motivated Engineer who can provide a quality and efficient technical field support service, you will perform warranty, repair/service, installation, commissioning and evaluation for all our customers both internal and external whilst ensuring ISO compliance to the relevant technical standard for the identified customer sites.
We require somebody who has an HNC level in electrical and electronic engineering or equivalent, be an effective communicator at all levels both internally and externally including HSE & NHS customers. You will have proven experience operating in working as part of a remote team within a fast moving, highly regulated environment and be able to demonstrate working with electromechanical systems and devices. Previous renal experience, medical devices or relevant servicing background is desirable.
This is a full time role of 39 hours and the role will be based at the Renal Dialysis Unit, Ulster Hospital, Upper Newtownards Road, Belfast, BT16 1RH.
What does the role involve?
You will:
- Ensure that all reactive customer support, installation and evaluation requirements are completed in line with policy and procedure
- Maximize up time of machines by performing high quality standard and reactive service work within contracted timescales and deliver a highly focused customer service delivery
- Complete any TAM’s documentation and to input the details onto the SAP/ TAM system as and when required in accordance with documented SOP’s
- Assist the businesses in the provision of technical support to customers during clinical evaluations
- Attend relevant customer/contract meetings as required by the sales team
- Co-ordinate and assist in the implementation and support of any renal unit IT infrastructure
- Maintain good working relationships with QC / Regulatory Affairs, and to liaise effectively with them when deviations or problems that are encountered
What can we offer you?
Here at Fresenius Medical Care we value the contribution of our people and ensure that we offer industry-leading rewards and progression.
We offer a competitive salary alongside a wealth of other fantastic benefits listed below:
Bonus scheme – Based on completion of KPI’s and yearly objectives- Company Pension Scheme
- Life Assurance
- 34 Days Holiday (inclusive of 9 days bank holiday) increasing with service
- Sickness Insurance Policy
- Training and Development
- Long Service Vouchers
- bhsf RISE – our Health and Wellbeing hub with 24/7 access to GP’s and Counsellors
- iChoose – Employee saving scheme with great discounts including phone contracts
Who is Fresenius Medical Care?
We are the leading provider of dialysis services to the NHS, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3,800 NHS patients in the UK. We are part of a global company treating over 344,000 patients worldwide across over 4,000 clinics.
We also operate 44 production sites on all continents to provide dialysis products such as dialysis machines, dialysers and related disposables. 1 in every 2 of all dialysis machines used around the globe are manufactured by Fresenius Medical Care and we are the 3rd largest medical devices company in the world.
Systems Technician posts will be subject to a Garda Vetting
Fresenius Medical Care is an equal opportunities employer