medical assistant Nottingham, England
Job description
POST: Health Care Assistant & Phlebotomist
HOURS: 2 x posts (1 working 19.5 hours, 1 working 16 hours)
GRADE: £11.17 per hour
REPORTS TO (post title): Practice Nurses and Practice Manager
ABOUT PICS
The core value of PICS is that “We Care” about our patients, carers and families, our partners and all the people we work. This is underpinned by our core values and our “can do” approach. We regularly review our values and ensure these are integral at all levels of the organisation. More information can be found on our website: https://picsnhs.org.uk/.
Please note: We cannot sponsor applicants for this position.
JOB PURPOSE
The Health Care Assistant and Phlebotomist works under indirect supervision from the Lead Nurse and Practice Nurses, undertaking appropriately delegated tasks and duties.The role provides support to the practice nursing team to enable them to function effectively. The post holder is expected to contribute to the nursing team’s aim of providing high quality, safe and effective nursing care to the practice population.
KEY RESPONSIBILITIES
Clinical Practice:
- To measure and record on practice approved templates, physiological signs - alerting a registered practitioner in an appropriate timeframe if physiological signs are outside normal parameters.
- Blood pressure
- Pulse rate and rhythm
- Temperature
- Oxygen saturations
- Height and weight (BMI)
- To maintain the Home BP devices – inventory, tracking and service schedule data.
- Undertake 24-hour blood pressure monitoring
- To test urine specimens using appropriate equipment and prepare samples for hospital transportation and analysis if required.
- Undertake ECG’s as requested & report to the appropriate GP / ANP.
- To perform simple dressing regimes.
- Removal of clips and sutures.
- Assist GP’s with minor surgery clinics / coil fittings.
- Perform ear irrigation.
- To perform registration medicals (New Patient Checks).
- To undertake NHS Health Checks – Part 1 (collection of data)
- To perform Flu, Pneumonia and B12 injections (after the first dose has been given by a registered healthcare professional) within the surgery environment. Administration will be under a Patient Specific Direction / prescription.
- To monitor stock and place order for pathology items.
- To ensure that GP rooms are checked weekly and stock replenished and rotated as required, ensuring that internal cupboards are clean and stock is checked re expiry dates. Check sharps bins are appropriately labelled, secured and replaced as appropriate.
- To undertake weekly checks of the emergency equipment
- To perform other tasks as appropriately trained and agreed to meet the needs of the practice.
Phlebotomy:
- To perform venepuncture for patients including patients from sixteen years old, using vacutainer system and use the electronic request system (ICE) to record blood sample requests.
- Obtaining patient consent for the collection of a blood sample
- Performing venepuncture in accordance with practice protocols
- Maintaining accurate patient records on SystmOne clinical system
- The correct labelling, packaging and storing of samples
- Effective use of the specimen log, resolving any discrepancies
- Ensuring samples are sent to the laboratory in a timely manner
- Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters
Communication / Utilising Information Systems:
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
- Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
- Communicate in an appropriate timeframe, any concerns about patients’ health status to a registered clinician.
- Document care and accurately record data using SystmOne.
- Contribute to the work of the practice team in by utilising the data from SystmOne and other information systems to improve care.
Delivering Quality Service:
- Work with the nursing and practice team to assess effectiveness of care delivery, for example through assisting with audits, reviews and evaluation of care.
- Support and participate in shared learning across the practice and wider organisation.
Team Working:
- Understand own role and scope in the organisation and identify how this may develop over time.
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Participate in team activities that create opportunities to improve patient care.
Management of Risk:
The post holder must comply with all PICS policies and procedures which aim to ensure safe practice and minimise risk. This includes:
- Infection control / needlestick – Protecting themselves and others against infection risks. All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems with regard to this to the manager. All staff at the surgery should attend infection control training and updates as required.
- Health and safety / COSHH policy
- Fire policy
- Incident reporting policy
Learning and Development:
- The post holder should only undertake tasks for which he / she is competent.
- Any training / development needs should be discussed with the manager.
- The post holder is expected to undertake all mandatory training, relevant additional training and participate in clinical supervision / reflection on practice.
- The post-holder is required to attend clinical / nurse meetings and participate in an annual appraisal which includes review of this job description.
Equity and Diversity:
- Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity.
- Support people who need assistance in exercising their rights.
- Adhere to local chaperoning policies.
- Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care.
Responsibility:
The post holder must be able to work on their own initiative but also as part of a multi-disciplinary team and have the ability to organise and prioritise their own daily workload. They must always observe patient confidentiality and work within their own personal competency.
PERSON SPECIFICATION
Qualification
Essential:
- GCSE grade A-C/Functional skills level 2 in English and Maths or equivalent
- Evidence of Phlebotomy qualification
- NVQ Level 2 in Health and Social Care/Care Certificate or equivalent training & experience or willingness to undertake
- A demonstrable commitment to professional development
Desirable:
- Qualified to NVQ Level 2
Experience
Essential:
- Sound experience of phlebotomy whereby you can work autonomously
- Clinical experience in taking blood pressure, pulse rate and rhythm, temperature, oxygen saturations, and height and weight (BMI) of patients
- Experience within a health care setting
- Experience of caring for others
- Experience in GP Practice or primary care setting
Desirable:
- Experience of SystmOne clinical system
Knowledge and skills
Essential:
- Ability to provide quality care
- Good IT Skills –ability to use Office Word / emails
- Good interpersonal and communication skills
- Good organisational skills
- Good team working skills
Personal qualities
Essential:
- An understanding, acceptance and adherence to the need for strict confidentiality
- Able to work on own initiative
- Able to work under pressure and remain calm
- Flexible and adaptable
Other
Essential:
- Flexibility of working hours
Job Types: Part-time, Permanent
Part-time hours: 19.5 per week
Salary: From £11.17 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Free parking
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Phlebotomy: 1 year (required)
Licence/Certification:
- Care Certificate (required)
Work Location: In person
Application deadline: 09/07/2023
