Medical Assistant Northampton
Job description
To work as part of the Radiology A&C team to provide an efficient administrative and secretarial day to day support service to the Consultants, Medical Staff, Clinical teams and department.
Duties will include typing of correspondence and documents, dealing with different enquiries, dealing with patients records and other general office administration duties.
Undertake effective administrative and secretarial duties as part of the admin team required by the Administration Manager.
The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within their existing team and other teams with the Directorate as and when required.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
To type correspondence and documents from audio, dictation as required
To deal with enquiries on behalf of the Clinical Team either by telephone, personal contact or correspondence, within agreed limits and take appropriate action i.e., ensure appropriate documentation is available.
To book appointments/TCIs and update the Radiology Information System (RIS) and Patient Administration System (PAS)
To ensure diaries are updated with the requisite booking details
To assist with the patient pathway and ensuring that all necessary appointments, including outpatients, clinics and waiting lists are arranged on time, ensuring that clinics are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards when required.
Providing general administrative services including photocopying, filing and other office routines, maximising the use of innovative IT Systems.
Receive and sort daily post, date stamp and distribute as appropriate.
Liaise with other hospital departments, GPs, patients and other health care agencies when required.
Assist and help colleagues when required, providing cross cover during staff absences
Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and participation in individual appraisal.
