Job description
So, you like working with a creative, dynamic team and making a difference? Sometimes the grass is greener!
The mission of First Call , a locally owned agency founded in 1993, is to provide individualized quality in home care to meet the unique needs of patients . The primary goal of First Call is to enhance the quality of life.
When you join First Call Hospice Team, we will
- Offer an extensive orientation, tailored to your needs.
- Pay 100% of full time Employee Health Benefits, including medical/dental/vision and life insurance – no employee contribution.
- Have 401K available to all full time employees with profit sharing.
First Call is growing and looking for experienced, compassionate Mobile Medical Assistant (MA) to join our team!
JOB SUMMARY
The role of the mobile Medical Assistant (MA) at First Call is an instrumental position supporting the organization’s mission of providing life changing service. We do this by helping our patients as they navigate the complex medical system. All MAs at First Call are responsible for providing competent, and high quality health care services that are within their scope of practice.
DUTIES & RESPONSIBILITIES
- Under the supervision of the ordering Provider, effectively deliver the responsibilities and associated operational responsibilities of a 24/7 mobile medical clinic.
- Maintain performance and productivity standards, operational efficiency, excellent customer service and best practice standards.
- Coordinate care for patients including arrangement for hospital admission, lab services, referral to specialist, home health or hospice, diagnostic tests, etc.
- Document findings and actions appropriately in the patient’s medical record.
- Create and update patient charts including all related reports, labs, medical records, orders, etc.
- Interview patients and POAs/caregivers and record responses accurately. This may include, but is not limited to, patient’s demographics and insurance information, patient’s current symptoms, medical history, risk factors, relevant concerns, medication lists, list of current and past Providers, etc.
- Schedule and coordinate for patient visits and prepare Provider notes prior to visit date.
- Assist with completion of forms needed by patient, insurance, community partners and Providers.
- Authorize medication refills as directed by Provider.
- Maintain patient confidentiality at all times.
- Work collaboratively with the First Call team members and community partners such as ALF and SNF staff members, patient family members and home health and hospice team members.
- Serve as a communication liaison between the patient, referral sources, and the licensed clinician.
- Maintain professionalism at all times by being dependable, autonomous and responsible.
*The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the Mobile Medical Assistant (MA). The incumbents may be requested to perform job-related tasks other than those stated in this description.
III. JOB REQUIREMENTS:
- Graduate from a formal program in medical assisting preferred, but not required in all circumstances.
- Current and active Medical Assistant Certification
- Maintain a current and valid driver’s license, have access to a reliable form of transportation and be willing to drive in various weather conditions.
- Ability to communicate effectively, in verbal and written form, with retail and medical partners at various levels, patients, family members, physicians and representatives of the community.
- Sound understanding of all federal and state regulations including HIPAA and OSHA.
- Must be able to operate electronic medical record (within given training period).
- Must have working knowledge of healthcare field, common medical names, terms and practices.
Covid-19 Vaccine Required. Agency will consider accommodations for disability- and religious-based reasons
Why First Call?
First Call is part of the Cornerstone Group with close to 80 agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best agency in the Greater Sacramento Area!
What makes us unique besides our culture of high performers and exceptional care? At First Call, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:
- Celebration
- Accountability
- Passion for Learning
- Love One Another
- Intelligent Risk Taking
- Customer Second
- Ownership
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
License/Certification:
- Medical Assistant Certification (Required)
Work Location: On the road
About First Call Hospice
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Unknown
Website: www.fchosp.com