Maternity Support Worker Northampton, England
Job description
Do you aspire to deliver the Best Possible Maternity Care every time? That is the approach to Maternity Services at Northampton General Hospital.
Our Maternity services include:
A modern alongside 3 bed Birth Centre with birthing pools and 8 postnatal beds
10 bed consultant-led Labour Ward with a birthing pool
A dedicated Obstetric theatre with recovery
15 bed Maternity Higher Observation Ward
A Bereavement Suite with garden
A Maternity Day Unit, an Outpatient Clinic and Midwifery-led Sonography services
17 bedded ward for inpatient antenatal and postnatal mothers and babies
6 bedded Transitional Care Ward to minimise separation of mothers and babies
Our Community Midwifery Services are Royal College of Midwives (RCM) Award Winners 2021 for Excellence in Care During a Global Pandemic
We also won the Race Matters RCM Award 2021
We are a Pathway to Excellence Hospital, and we have active shared decision-making councils within Maternity. Projects include:
Wellbeing initiatives for staff
Recognising our colleagues through the Maternity Stars and Daisy award schemes
The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; to provide a safe and holistic approach to women centred care.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Main duties and Responsibilities
Demonstrate understanding of the importance of working in partnership with women and their families. Develops and maintains positive relationships, supports informed decision makers, and respects the woman’s and her families’ wishes, with particular attention to when the family unit is separated, or mom/baby is critically ill.
Understand the MSW’s scope of practice and the importance of the role within national framework to enable working within limits of own competence and authority, escalating to the MDT to inform care planning in line with national and local guidance to avoid harm.
Administrative Duties
Ensure that all clinical documentation written or electronic is accurately and confidentially collected, updated, stored, and filed in accordance with local information governance and record keeping policy and guidance.
Provide administrative support to the maternity team, both in the hospital and community settings.
Participate in tracking, obtaining, and filing clinical records as required in line with local policy and guidance.
Professional Attitudes and responsibilities
Convey an approachable and professional manner to all mothers and their families and demonstrates an awareness of discriminatory attitudes and challenges this behavior to promote equality. This will appreciate protected characteristics and recognize how to support these people from these groups. This includes age, disability, gender reassignment, Marriage and civil partnership, race, religion or belief, Sex and Sexual orientation (Equality Act 2010)
Ensure that knowledge of local safeguarding policy and procedure is maintained.
To be vigilant of Child Protection issues and refer issues of concern in a timely manner to registered midwife complying with legal requirements.
Training Responsibilities
Attend all statutory and mandatory training as and when required.
Identify own training and development needs and undertake appropriate training/education as required to ensure a contemporaneous knowledge base and skill set is maintained.
Participate in annual individual performance review process, whereby objectives will be agreed, performance monitored, and personal development needs discussed.
To act as a role model and participate in training for their colleagues and peers, recognising the impact of personal behavior on the culture and performance of the department, and the experience of service users.
Safe Environment
Be conversant with the local infection control policy and hazardous substances policies , whilst ensuring mandates are always adhered to.
Act responsibly in respect of colleague’s health, safety and welfare following safety at work practices including lone working, whilst working in compliance with local health and safety policy and guidance.
Ensure the cleanliness of equipment in all clinical and non-clinical areas and assist the midwife in appropriately preparing the birthing environment.
Ensure adequate stock levels are maintained in all clinical settings, and equipment is available; escalate any depletion of stock or resources in a timely manner.
Assist in stocking up and cleaning all home birth team equipment if required.
Ensure the working order of equipment, reporting any concerns, faults, or breakages to the appropriate person in a timely manner.
Report any incidents or concerns using the local risk management reporting system and escalate such concerns or incidents appropriately and in a timely manner.
Participate in the audit of standards within the unit if appropriate.
Care of the Woman
Manage own time and caseload effectively whilst prioritising care needs for women and their babies under care under the direction and supervision of the midwife in antenatal, postnatal clinics, community hubs or home settings to ensure if appropriate the principles of continuity of carer are applied.
Escort women and their families between clinical areas as required
Assist with the admission, orientation and discharge of women and their babies in accordance with local policy and guidance.
Communicate effectively and clarifies understanding with women and their families in all settings and can select appropriate methods to communicate when a disability or complexity may exist.
Understand and gains valid consent prior to action or providing care.
Undertake baseline/routine observations and measurements (and escalate any deviation from the normal range) to the named midwife or appropriate member of the multi-professional team.
Support women during clinical procedures and act as chaperone when requested to do so by the midwifery or obstetric team.
Provide support to women who are in Labour if asked to do so, and under the supervision of the midwife, this may include application of TENS machine or teaching breathing and Massage techniques.
Perform venepuncture or capillary blood sampling in line with national standards and local policy and guidance following completion of the appropriate competencies
Assist in the maintenance and understand the principles of good bladder care, removal of catheter and disposal of equipment following infection control policy and to document accurately the fluid balance.
Assist in the nutrition and hydration needs of women.
Assist women with mobilisation following surgical procedures and remove of dressings or cannula under direction of the midwife.
Assist with the transportation of blood products if asked to do so and have an awareness of the storage requirements.
Obstetric and Neonatal Emergencies
Assist /act as a runner in obstetric theatres including:
1. To support and assist the midwife in the woman’s preparation for transfer to theatre
2. To document times and personnel present in theatre records for each procedure
3. To undertake WHO checklist
4. To Count swabs and needles in instrumental/operative delivery
Recognises and acts upon within own parameters of competence any abnormal events or emergencies, escalating to the multidisciplinary team through the appropriate means, in a timely manner.
Assist the Midwife with neonatal resuscitation where required, this may include collecting and/or passing equipment
Health Promotion and Screening
Maintains a contemporary knowledge base about local and national antenatal and newborn screening services and signposts women and their families to appropriately qualified practitioners if they are undecided or have concerns.
Has an understanding and can advise families about newborn blood spot screening, immunisations and can produce GROW Charts following successful completion of the appropriate competencies.
Recognises and promotes the principles of behavior changes required in health promotion activities including diet, food hygiene, exercise, personal hygiene, and smoking cessation. (For example, assess CO levels and signposting to local service appropriately as per policy guidance).
To complete the relevant documentation for screening test performed in the maternity records.
To recognise any deterioration in mental and emotional wellbeing and respond appropriately, escalating to midwife to enable an appropriate care pathway.
To be aware of and understand the current policy and service frameworks for mental health (e.g., Capacity Act, Deprivation of Liberty Safeguards and Mental Health Act).
To be aware of perinatal mental health issues and the appropriate referral pathway and to escalate to multi-disciplinary team and concerns noted within home or hospital setting.
Infant Feeding
Be aware of the main constituents of human milk and their function, including Colostrum and Mature breastmilk
Appreciate the importance and the role of human milk and breastfeeding to improve the health and wellbeing outcomes for infants, their mothers, and the wider family and in promoting and protecting public health.
Understand the functional anatomy and physiology of lactation and hormonal influences on milk production and mothering. As well as the role of the Feedback Inhibitor of Lactation (FIL)
Be able to describe the key practices that facilitate the initiation and have the knowledge and skills to support maintenance of breastfeeding
Understand and have an overview of circumstances which can affect lactation and breastfeeding and be able to support mothers to overcome common challenges and make appropriate referrals when necessary (e.g.
midwife/health visitor/infant feeding lead)
Be able to support parents who formula feed to do so responsively and as safely as possible including minimising the risks, to make up feeds as safely as possible, how to sterilise equipment, how to hold a baby and pace the feeds.
Importance of skin-to-skin contact to support infant feeding and how to facilitate this within practice promoting responsive feeding to feeding cues
Understanding principles and mechanisms of attachment and positioning for effective feeding in line with BFI standards
Understands how to protect breastfeeding should supplementation be required
Expression and storage of breastmilk to include hand and pump expression technique and the use of cup feeding
Develop an understanding of the importance of secure mother-infant attachment and the impact this has on health and emotional wellbeing, irrespective of feeding method
Understand the importance of the WHO International Code of Marketing of Breastmilk Substitutes and subsequent WHA Resolutions (the Code) and how it impacts on practice.
