Matchday Retail Assistant Brighton, England
Brighton & Hove Albion Football Club
Full Time
Brighton, England
10.56 - 12.04 GBP Today
Job description
Employer: Brighton & Hove Albion FC
Hourly Rate: £10.90 per hour
Hours: Required to work all home matches in the season. Additional hours available on weekends.
Location: American Express Community Stadium, Brighton
Job Type: Worker Agreement
Deadline Day: 26th June 2023
About us
We are a family run local community club who compete at the highest levels of football on a global stage. Our ambition is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance and high professional standards is at the heart of everything we do.
Be a part of delivering exceptional customer service to our fans on matchday
You will be responsible for delivering excellent customer service and to deal with general enquiries from customers. Part of the role will also include replenishing stock, processing payments and providing advice on products.
Your experience
You will have experience of working in a customer service environment to ensure our fans have a great experience. You will have excellent communication and empathy skills. It would be beneficial to also have experience of cash handling.
Our values play a pivotal role in our success
Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values.
Our values are:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
How we say thank you
In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:
- In-house training programme
- Discounts at the Club superstore and online
- Discounts and benefits from partners and local businesses
- Enhanced club pension scheme (if eligible)
Our commitment to Diversity and Inclusion
We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.
Brighton & Hove Albion Football Club
www.brightonandhovealbion.com
Brighton, United Kingdom
Paul Barber
$5 to $25 million (USD)
501 to 1000 Employees
Company - Private
Sports & Recreation
1901
