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Matchday Retail Assistant Brighton, England

Brighton & Hove Albion Football Club

Full Time Brighton, England 10.56 - 12.04 GBP Today

Job description

Employer: Brighton & Hove Albion FC

Hourly Rate: £10.90 per hour

Hours: Required to work all home matches in the season. Additional hours available on weekends.

Location: American Express Community Stadium, Brighton

Job Type: Worker Agreement

Deadline Day: 26th June 2023

About us

We are a family run local community club who compete at the highest levels of football on a global stage. Our ambition is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance and high professional standards is at the heart of everything we do.

Be a part of delivering exceptional customer service to our fans on matchday

You will be responsible for delivering excellent customer service and to deal with general enquiries from customers. Part of the role will also include replenishing stock, processing payments and providing advice on products.

Your experience

You will have experience of working in a customer service environment to ensure our fans have a great experience. You will have excellent communication and empathy skills. It would be beneficial to also have experience of cash handling.

Our values play a pivotal role in our success

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values.

Our values are:

Treat People Well
Exceed Expectations
Aim High. Never Give Up
Act with Integrity
Make it Special

How we say thank you

In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:

In-house training programme
Discounts at the Club superstore and online
Discounts and benefits from partners and local businesses
Enhanced club pension scheme (if eligible)

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

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