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Employer: Brighton & Hove Albion FC

Hourly Rate: £10.90 per hour

Hours: Required to work all home matches in the season. Additional hours available on weekends.

Location: American Express Community Stadium, Brighton

Job Type: Worker Agreement

Deadline Day: 26th June 2023

We are a family run local community club who compete at the highest levels of football on a global stage. Our ambition is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance and high professional standards is at the heart of everything we do.

You will be responsible for delivering excellent customer service and to deal with general enquiries from customers. Part of the role will also include replenishing stock, processing payments and providing advice on products.

You will have experience of working in a customer service environment to ensure our fans have a great experience. You will have excellent communication and empathy skills. It would be beneficial to also have experience of cash handling.

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values.

Our values are:

In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.