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Job description

At Diva our team is driven, focused and creative. We relish a challenge and fully invest in the relationships we build with clients, colleagues and collaborators.

We are looking for an experienced and enthusiastic new team member to join our award-winning Marketing and Communications Team as their Team Manager. You will join us as an individual who is looking to build, shape and nurture the Marketing and Communications Team to become the best it can be. You will be a valued member of a team behind one of Yorkshire’s most successful ethical marketing agencies.

The role

The role of the Marketing and Communications Team Manager is a key one. You will have overall responsibility for the efficient day-to-day workings of a small number of account executives, account managers and senior accounts managers, alongside a holistic view of managing workloads and projects moving through the teams. Having the vision and ability to strategically look at how the team can develop, particularly around digital and social media marketing will be essential, as well as contributing to the success of the business as a whole.

The role requires strong internal relationship-building skills with internal staff and the confidence to work with a range of staff at different stages of their careers.

As the Marketing and Communications Team Manager, you will also be responsible for the marketing outputs of the business, working closely with both your team and the wider teams to create content for Diva’s own marketing. This also includes taking the lead on smaller projects across the agency and supporting Account Directors where needed.

The successful candidate will enjoy coming up with ideas, solving problems, nurturing staff and having some commercial understanding. Your working week will be split between line management, and marketing responsibilities for Diva and project management.

Skills and competencies

You will ideally have at least 5 years agency experience and/or experience in a Marketing/Communications Manager role with direct line management responsibility. You must be highly organised yourself, and confident in organising workloads across teams and projects where needed.

Team management

• Confident and competent in managing a small Marketing and Communications Team, including workload management and project allocations based on skills and capacity, and ensuring projects are delivered on time and within budget
• Support career development, implementing and monitoring training opportunities for the team
• Support further development and implementation of agency-wide processes, and ensure they are being adhered to, maintaining high standards and giving feedback where team members may not be performing
• Leading ongoing team 121s, including appraisals and setting objectives, and working with team members to achieve their goals

Marketing and business development

• Responsible for developing Diva's own marketing strategies, working alongside Managing Director to ensure this aligns with overall business goals
• Working alongside the wider teams, as well as the Marketing and Communications Team, to implement own marketing plans, ensuring content is created in a timely manner, and evaluated effectively
• Support the Business Development Team to collate, write and create project case studies as well as support business opportunities where needed, such as contributing to tenders or pitches
• Ensure the Marketing and Communications Team are maximising client relationship opportunities and highlighting these to Business Development Team where necessary

Project management

• Lead a range of small marketing and communications projects, such as social media, design, animation or research work
• Support Account Directors to deliver large-scale campaigns alongside other team members where required
• Be responsible for budget and internal time management on the above projects, and ensure projects are delivered on time and within budget
• Develop and maintain client relationships across their own projects and support Account Directors to grow key clients

Why Diva

Achieving the right work-life balance and personal progression are important to us as we believe this will give our people the opportunity to develop a highly rewarding career.

You will work with friendly, like-minded colleagues who share your desire to make a difference, bringing ideas and creativity into our work as much as possible. Diva is based in a great location opposite Sheffield train station, and most people work within a hybrid home/work pattern.

We offer a range of employee benefits:

• 28 days annual leave, including Bank Holidays, plus Christmas shutdown, and extra Bank Holiday in August plus additional annual leave days after 2 years service
• Hybrid working
• Great opportunities for career progression, with regular reviews
• Individual training support plan funded by the company
• Time off for volunteering and supporting charities (discretionary)
• Company bike scheme
• Family-friendly policy and discretionary sabbatical leave
• Regular social opportunities including games afternoons and team activities

We believe in inclusive recruitment

• We recognise the great benefits of having a diverse workforce with different backgrounds, employed solely on ability.
• We're committed not only to our legal obligations, but also to the positive promotion of equality of opportunity in all aspects of employment.
• We're therefore committed to promoting a diverse and inclusive community of work colleagues – a place where we can all be ourselves and succeed on merit.
• We offer a range of family-friendly, inclusive employment policies, and welcome applications from individuals from all backgrounds and sections of the community.

Job Types: Full-time, Permanent

Salary: £33,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Sheffield: reliably commute or plan to relocate before starting work (required)

Education:

• Diploma of Higher Education (preferred)

Experience:

• Marketing: 5 years (required)
• Team management: 3 years (required)

Work Location: In person