The Luxury Family Hotel Family are dedicated to creating the time and place for wonderful family memories to be made at their hotels. Being part of this family is more than just a job it is being part of something more, it is developing yourself within a team of likeminded individuals, being dedicated to each other to create magical moments for our guests, it is about enjoying your time at work so much so it shouldn’t feel like work at all.

We were recently awarded Best Employer at the Springboard Awards for Excellence and we have created an inspiring space for our team members that is fun, all-inclusive, professional, and rewarding. Just as a job in hospitality should be! We are dedicated to investing in individuals training needs to develop their hospitality careers. Our Four Core Pillars define our teams culture and all we ask of you is to work together to ensure we deliver exceptional customer service, going the extra mile for each of our guests

Family is what we do best, we are Family Focused to ensure our guests have the most magical memories whilst encouraging the same environment for our team members too!

As Marketing Assistant at Luxury Family Hotels you will be responsible for various aspects of the marketing functionailty across the business. You will showcase your organisational skills through administration of the marketing shared drive, monitoring and actioning requests and taking responsibility for all digital and print collateral inline with our brand specification. You will support the social media and PR Manager with booking press visits, and assist on all social media content creation on behalf of the hotels.

Person Specification

ESSENTIAL
● Positive, self-starter attitude and a desire to learn
● Excellent verbal and written communication skills
● Impeccable organisation with experience of a heavy workload
● Comprehensive understanding of core social media platforms
● An exceptional eye for detail

DESIRABLE
● Relevant qualification (degree or equivalent)
● Proficient in Adobe Creative Suite including InDesign and Photoshop
● Prior experience working for a hospitality brand
● Photography and/or videography skill

This role is a full time position and is a remote working position reporting directly to the Head of Marketing. You may be expected to travel to our hotels to support where needed inline with your group role.

• Our training and development is a little different here at LFH– we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.
• An extra day’s holiday for your birthday – Time to celebrate!
• EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
• Cycle to work scheme – our hotels are in beautiful locations, there’s no better opportunity to get on your bike and we can help to make that happen.
• Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
• Life Assurance Benefit for peace of mind for your loved ones.
• Enhanced Maternity and Paternity packages – Family Focussed in all that we do.
• Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
• The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
• 50% off Food and Beverage and the Spa across Luxury Family Hotels.
• Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us! Alternatively, for anyone wishing to relocate there maybe the possibility of staff accommodation please contact us for details.

Diversity and Equal Opportunities Statement

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.