market analyst Remote
Job description
Franklin Loan Center seeks an experienced CRM & Marketing Analyst for our retail residential mortgage business. Will work under the direction of our Director of Information Technology & Marketing. May work in our corporate offices in Palm Desert CA or remotely. The following skills are required:
* Must have 2+ years of CRM software experience. Prefer with a residential mortgage banker or broker, but not required.
* 2+ years of experience as a marketing campaign and/or CRM project leader for the execution, management, training and follow up communication with CRM and Marketing third-party vendors, internal management and mortgage loan originator needs. Prefer Surefire and Encompass experience, but not required.
* Knowledge of current residential mortgage compliance regulations and requirements - TRID, RESPA, TILA, Regulation B, Dodd/Frank, and all other applicable requirements on a multi-state (emphasis on California) and federal level.
* Excellent time management, communication, training, and organizational skills with a high degree of detail orientation and accuracy are required. Must be willing and enjoy learning new technologies and services.
* Proficiency with MS 365 Office applications, specifically with Teams, Outlook, Word, Excel and PowerPoint applications are required. Experience with Adobe Creative Suite would be a plus.
* Must be a service oriented, self-starter, with strong ability to work with all levels of external and internal clients and employees. Excellent follow up skills required.
* Must be able to work Pacific Time hours 8am to 5pm, Monday through Friday
Franklin Loan Center has been servicing Southern California since 1989. We have grown from a local mortgage banker in the Coachella Valley into a thriving regional enterprise across Southern California. Franklin Loan Center provides a premier lending experience to our clients in 18 states. All loan Assistance, Processing, Underwriting and DOC's and Funding functions are handled by our own expert team who follow the loan from application to close – unlike other organizations that “farm out” the loan functions to separate divisions or companies. Mortgages are processed in our state-of-the-art systems, and available to clients online to handle document submission and tracking for their convenience. Franklin offers a wide variety of tailored products to the borrower, from conventional, non-conventional non-QM loans with a specialty product portfolio for more complex transactions. This integrated product/team/system approach allows us to speed the process along and pay special attention to detail for each of our clients anytime, anywhere.
Equal Opportunity Employer
Principles Only
Job Type: Full-time
Pay: $33.65 - $40.87 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- CRM software: 2 years (Required)
- marketing campaign creation: 2 years (Required)
Work Location: Remote
