Manager, Product Management London, England
Mastercard
Full Time
London, England
71961 - 90079 GBP ANNUAL Today
Job description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Manager, Product Management
Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Overview:
The world is moving digital – and we at Mastercard help the industry to leverage safe, simple and smart payment solutions to grow. We are seeking an analytical, technically savvy product professional that will help European Product Management team to scale payment solutions, such as Merchant Card-on-File tokenisation and Token Connect in the region. These products enable financial institutions and third-party vendors with a safer and smoother way to store the card details online. This individual will play a key role by promoting technical payment solutions to various internal and external stakeholders, will help drive our vision, provide product management support to expansion efforts to make online payments better, faster, and more secure.
- Are you a payments expert with a hands-on product implementation experience?
- Have you defined and scaled product propositions, established go-to-market strategies and implemented improvements within a product life cycle?
- Have you developed a product roadmap and customer facing documentation?
- Have you worked with external customers to promote the value of technical solutions?
- Are you motivated to stay on the cutting edge of digital payment and technology trends?
Role:
- Be a subject matter expert in the regional product team
- Develop and adjust product go-to-market strategy based on data analysis, product performance and market needs
- Own product activities, such as validating product API readiness, passing product review process and driving resolution of product implementation defects when necessary
- Collaborate with European markets, multiple cross-functional teams to ensure their alignment with product functionality, objectives, and delivery timelines
- Support sales teams with product experise in the following areas: tokenisation, payments, transaction processing, PSD2 requirements and authentication
- Analyze product performance with other teams and make the data insights actionable
- Support key implementation projects with payment service providers, acquirers and online merchants
- Drive sales enablement activities (sales decks updates, timely communications on product activities to the markets, deliver product trainings)
All About You:
- Product management knowledge, with significant experience of working on market launches and with a proven product implementation background
- Good understanding of how payments work, deep understanding of ecommerce checkout landscape, competition, and leading alternative payment solutions
- Keen interest in the changing payments landscape, new technologies with a focus on excellent customer experience
- Experience in gathering and translating customer feedback into actions to advance products and go-to-market strategies
- Ability to understand and follow closely technical specifications, data definitions, API design, fast learner
- Strong communications and interpersonal skills with ability to abstract complex technical terms to all level of stakeholders
- Ability to build strong relationship skills with internal stakeholders and external partners
- Experience creating and delivering presentations and communications for various audiences
- Detail oriented and able to keep cross-functional projects moving against deadlines
- Entrepreneurial spirit that can bring new ideas and wants to make an impact
- Advanced university degree required, preferred in business/finance/engineering/mathematics
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
