Maintenance Supervisor Worcester, England
Job description
ROLE PROFILE
Job Family: Professional/Technical
Maintenance Surveyor
*
The ‘role profile’ is the contractual element that your post has been assigned to and generically sets out in broad terms the responsibilities the post holder is expected to have **
Service Area: Property and Asset Management
Grade: OPS5/PTC
Responsible to: Property Manager
Responsible for:
Generic Responsibilities:
1. Provide specialist expertise in relation to the development of policy and interpretation of changing external requirements within the relevant professional discipline, taking account of service and community demands and the political priorities of the council
2. Provide specialist advice and support both internally and externally (whilst using good judgement to avoid risk, make decisions and resolve complex issues in the interests of the council and its people)
3. Provide relevant professional and technical direction, support and training to colleagues (and guide the decisions they make)
4. Lead on and deliver the review and updating of relevant (cross council) service specific policies and procedures
5. Represent and protect the reputation of the council both internally and externally as part of your work and advise on the formulation of associated strategy and framework
6. Retain relevant professional membership or licence, work to its codes and participate in learning that will help you perform your role successfully and the wider team meet the standards expected.
7. Fulfil the work schedule and key performance targets set for your role and team including the management and delivery of a related caseload of work
8. Lead on or make a significant contribution to specific project work including the associated fundraising, budget oversight, procurement and purchasing
9. Lead a team of people to deliver a significant project (or significant part of a service) and plan the capacity, ability and work schedules accordingly
10. Demonstrate a strong customer focus when developing both internal and external partnerships relevant to your work (and continue this standard throughout any subsequent management of contracts)
01 10 20
11. Take an entrepreneurial approach to your thinking, enabling you and your team to recognise opportunities for doing things more efficiently and then
play a lead role in the embedding of process and performance improvement
12. Research, report and analyse performance management information to make useful recommendations for process and performance improvement
(and advise management in their decision making)
13. Provide a service link to other similar professionals across the council to ensure a corporate approach is achieved
01 10 20
Professional/Technical Roles- TASK SPECIFICS
- The ‘task specifics’ is the non contractual element that your post has been assigned to and is a
more detailed description of day-to-day activity which will be reviewed in line with PDR objectives and can change when priorities change.
JE Reference PA3.5
Purpose
To manage resources that will deliver a safe and efficient working environment for employees, suppliers, visitors and users. Delivering a positive customer experience and responding to customers’ needs in managing the day-to-day reactive maintenance service and an appropriate planned maintenance strategy
Service to Customers
The management of response maintenance including the management of a help desk single point of contact, management of contractors and consultants engaged for the provision of response maintenance & facilities management
Assisting the Property Manager in the preparation of the Planned Preventative
Maintenance programme, budget management and procurement of term contractors and suppliers
Assisting the Property Manager in the development and management of a programme of risk management and statutory inspection and testing including the management of Asbestos, Legionella, Fire Safety, Gas Safety and Fixed
Wiring
Business Improvement/planning responsibility
To take responsibility for leading on transformation and service improvement within area of responsibility, making efficiency and process improvements for better service delivery, involving team members, other services across the Authority
Responsible for identifying and managing service risks
Colleagues, Self and Partners
Managing Resources (people, equipment, buildings)
The post holder will be responsible for the project management of building repair work and the direction of contractors and consultants
Nature of Contacts (internal/external)
- Due to the nature of the job, there will be significant contact with internal departments, partners and external contacts on a daily basis on partnership and operational matters:-
- Contractors, including the Council’s principal term maintenance contractor
01 10 20
and their sub-contractors
- Consultants
- Other service providers
- Heads of Service and other internal clients
- The County Council and other public sector agencies
- Landlords and tenants of City Council premises
- Councillors
- Members of the public
Procedural Context
- To establish and maintain appropriate systems for maintenance of the fabric of the Council’s properties.
- To contribute to and be responsible for shaping and delivering the response and adaptation to the changing political and policy aspects of areas of responsibility and other environmental services as required, that may require a fundamental change in the manner of working and service delivery.
Key Facts and Figures
- 335 asset portfolio valued at £54m
- Annual Repairs and Maintenance and utilities budget of c £1m pa
- Annual planned programme of £490k plus additional projects
Knowledge and Skills
The role requires experience of building maintenance and premises management with practical experience in building surveying or similar type of work and knowledge of legislation related to properties and land.
Good understanding of Health and Safety regulations and other relevant legislation
Budget management
BTEC National Certificate with a building surveying bias or equivalent.
Construction Skills Certification Scheme qualified
Behaviours
1. Work to the council’s values
2. Aware of the Council’s safeguarding policy and how to report any concerns
3. Maintain knowledge and professional ‘competence’ through programmes of continuing professional development
01 10 20
Job Types: Full-time, Permanent
Salary: £28,900.00-£32,020.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free flu jabs
- Gym membership
- On-site parking
- Private medical insurance
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
Schedule:
- Flexitime
- Monday to Friday
Work Location: In person
Reference ID: WCTY000000775
