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Job Description

We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte®, InteliServe™

What success looks like in this role:

We are seeking a highly skilled and motivated Application Support Engineer to join our Managed Applications Services team. In this role, you will be responsible for providing day-to-day support and development to our Command and Control services, with a specific focus on the mainframe element of the solution. The successful candidate will play a critical role in ensuring the smooth functioning of mission-critical applications in a 24x7 environment and contribute to software enhancements as defined by our clients.

Key Responsibilities:

• Provide Expert Support: Offer comprehensive support to end users, promptly identifying and resolving issues related to interfaces between various system components. Demonstrate ingenuity and creativity in developing enhancements and new areas of functionality to optimize the performance of the applications.
• Mainframe Expertise: Utilize your strong mainframe skills, particularly in COBOL development and tools, to effectively troubleshoot, maintain, and enhance the existing applications. Familiarity with OS2200 Unisys mainframe technology is highly desirable, and experience with other mainframe technologies will also be considered.
• Database Management: Work with hierarchical (DMS) and relational (RDMS) databases, ensuring data integrity and efficient data processing.
• Transaction Processing: Demonstrate an understanding of Transaction Processing (TIP/HVTIP) or similar technologies to support the seamless execution of application transactions.
• Service Delivery: Apply your technical expertise within a service delivery environment, balancing technical solutions with operational effectiveness to meet client needs and maintain the stability of supported systems. A good understanding of ITIL framework is advantageous.
• Interpersonal Skills: Possess excellent interpersonal and communication skills, as you will regularly engage with clients. Prior experience working with Public Sector organizations will be a valuable asset.
• On-Call Support: Participate in an out-of-hours on-call rota to ensure 24x7 availability for application support.

You will be successful in this role if you have:

Key Qualifications:

• Proven experience in Application Support, with a strong focus on mainframe technologies, especially COBOL development and tools.
• Knowledge and experience in OS2200 Unisys mainframe technology is a plus, while experience with other mainframe technologies will be considered.
• Database experience, including hierarchical (DMS) and relational (RDMS) databases.
• Familiarity with Transaction Processing (TIP/HVTIP) or similar technologies.
• Ability to apply technical expertise effectively in a service delivery environment while maintaining operational efficiency.
• Understanding of ITIL framework is desirable.
• Strong interpersonal skills and the ability to communicate effectively with clients.
• Previous experience working with Public Sector organizations is a welcome advantage.

PLEASE NOTE: Eligibility for and obtaining CTC clearance is a mandatory requirement for this role.

Benefits

• Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries!
• Corporate Social Responsibility and DEI standards (Diversity, Ethics and Inclusion) are very important to us and go far beyond the usual! Associate Impact Groups are formed on a voluntary basis to further develop and support our DEI standards internally.
• Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential!
• International work opportunities abroad for all employees
• "Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party!
• Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances
• Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!
• Extended medical insurance packages (medical & dental) and health checks are available – your health is our priority!
• Health and work-life-balance focused flexible benefits program (choose from gym membership, “cycle-to-work”, childcare vouchers, holiday trading option, life assurance, critical illness insurance, group income protection, travel insurance)

Join our team and play a pivotal role in supporting critical applications in a challenging yet rewarding environment. Apply now to be a part of our dynamic team of experts!

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Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity