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Job description

OUR CLIENT: A BRAND WITH GLOBAL APPEAL
As a leading designer brand, our client embodies quintessential British style while maintaining a distinct global presence. They are renowned for their attention to detail and unique touches that set us apart. These qualities are reflected in our exceptional team members.

ROLE OVERVIEW: LOCATION MANAGER
As a Location Manager, you will lead with an entrepreneurial spirit, taking charge of the business as if it were your own. Your primary focus will be creating genuine connections with customers, maximizing sales, and motivating your team to achieve excellence. You will guide the store to drive sales and provide outstanding service by sharing your knowledge and passion for our brand and collections. Accountability is crucial as you embody our mission statement and promote our overall strategy.

KEY RESPONSIBILITIES
PEOPLE:

• Inspire and lead the team with confidence, fostering a culture of excellence.
• Maintain integrity, respect, and high standards within the team and location.
• Embrace self-awareness and self-development and encourage the same in team members.
• Deliver excellent customer service by inspiring and engaging the team.

PRODUCT:

• Develop and educate team members on current product knowledge, reporting on customer reactions and maximizing sales opportunities.
• Ensure effective implementation of merchandising guidelines and housekeeping standards, representing our brand at the highest level.
• Stay informed about our current season's offerings, including exclusive products, and provide feedback on performance and opportunities.

COMMERCIAL:

• Maximize sales potential and ensure expert delivery of our service expectations.
• Create an effective sales environment by understanding the local market and coaching the team accordingly.
• Drive the team to achieve performance targets and KPIs.
• Manage budgets and contribute to store profit and loss.
• Generate marketing opportunities within brand guidelines, involving the entire team.
• Capture customer data and utilize it for customer relationship management.
• Stay informed about competitors and local markets, sharing insights with the leadership team.
• Utilize digital initiatives to enhance our brand profile and actively engage with social media.

Whats in it for you:

- Fantastic bonus potential

- Generous discount for you and your family

- Uniform allowance - so you can dress to impress

- Aviva pension scheme

Job Types: Full-time, Permanent

Salary: Up to £33,000.00 per year

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Milton Keynes, Buckinghamshire: reliably commute or plan to relocate before starting work (required)

Experience:

• Managing a team of 15+: 1 year (required)
• managing a turnover of 1 million +: 1 year (required)
• luxury Fashion management: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: 00LHR70