network administrator Cottonwood, AZ
Job description
Full Job Description
This is a non-exempt, full-time, classified position with full benefits. Hiring range (28): $30.12 - $37.65 per hour. Full long-term range of position extends to $45.18 per hour.
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View the flyer here.
Under direct supervision of the IT Director, the IT Network Administrator manages and directs all aspects of the Citys computer, network, and telephone operations. Recommends proper equipment to meet the Citys needs. Maintains and upgrades back-up system, integrity and security of all City computer, network, and telephone operations. Manages the Citys computer network servers, workstations, and portable devices including software/hardware installations, maintenance, upgrades, evaluations, and recommends ways to improve and streamline technology operations. Safeguards the Citys network against destructive intrusive agents such as virus attacks and hackers. Performs technical troubleshooting to resolve computer, phone equipment, and software problems. Strong experience with city/municipal style systems as well as supporting law enforcement needs is strongly desired (i.e. Security and surveillance equipment, data storage, multiple types of communication devices, etc.).
ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this classification.
TASKS:
Maintains confidentiality and security with regard to data access
Keeps pace with IT technology trends through training, periodicals and experimentation in a test environment
Maintains compliance with project management methodology and process
Works directly with clients and vendors on complex issues providing quality customer service
Acts as the project manager as required on larger projects
May act as manager in the absence of the IT Director
Ensures network configuration backup routines are run to successful completion and up-to-date
Perform the analysis, diagnosis and resolution of network hardware, wireless and VoIP/PBX phone issues in a timely, non-disruptive manner
Designs, implements, and conducts maintenance of complex network, wireless and VoIP/PBX infrastructure solutions to meet ongoing network growth
Ensures the ongoing maintenance of network security and public DNS operation
Oversees monitoring of network, wireless and VoIP/PBX infrastructures for seamless operation and responsible for resolution of issues in a timely, non-disruptive manner
Diagnoses complex network, wireless and VoIP/PBX issues and then designs, tests and implements solutions
Evaluates and recommends or purchases hardware, software, or services
Establishes and maintains effective and positive working relationships with inter-agencies equal level network administrators
Mentors other Information Technology employees in all aspects of network administration
Ensures data backup routines are run to successful completion
Performs server hardware & software updates
Performs storage hardware installation, maintenance, support, and firmware updates
Diagnoses and resolves server hardware and software issues
Proactively performs the installation of system patches and updates with minimal disruption to the user community
Ensures that Virus and SPAM protection configuration and definitions are kept up-to-date
Diagnoses server-side hardware and software issues, develops, tests, implements, and documents resolutions
Performs server operating system (OS) installations and advanced configuration
Performs ongoing monitoring of the systems and data center for seamless operation and resolution of issues in a timely, non-disruptive manner
Develops disaster recovery (DR) processes and ensures they are functioning successfully
Periodically tests DR recovery capabilities
Creates project management plan, tracks project progress, and updates project status
Communicates project status to customers
Assists with the development, refinement, and compliance of project management methodologies
Provides exceptional internal and external customer service and is responsible for reinforcing the mission and vision of the department and the City
Other duties as assigned
SECURITY
Must be able to obtain DPS Level D Terminal Operator Certification (TOC)
Must pass background check equivalent to that performed on police officers
Must pass polygraph
Must pass fingerprint check
KNOWLEDGE, SKILLS, AND ABILITIES:
Working knowledge of PC hardware, software and peripherals
Experience working in a Microsoft Windows and Office environment
Strong troubleshooting skills
Excellent communications and interpersonal skills
Ability to be a productive and effective team player
Ability to work under pressure and successfully complete time-sensitive tasks
Strong organizational skills; self-motivated and able to prioritize tasks
Strong aptitude for attention to detail and accuracy
Working knowledge of project management and project management methodology
Working knowledge of enterprise level Cisco network, wireless and VoIP/PBX infrastructure
Working knowledge of Cisco network security and implementation
Extensive knowledge of network, wireless and VoIP/PBX principles, procedures, capabilities, and design
Extensive knowledge of data center administration
Working knowledge of Windows server operating systems
Working knowledge of system management principals and techniques
Experience in a midsize data center environment
Working knowledge of troubleshooting procedures in a test and production environment
Experience applying operation system patches and upgrades
Extensive knowledge of distributed storage area networks and network attached storage
Experience with 3CX phone system configuration and administration desired
Cisco certifications strongly desired
Microsoft certifications desired
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, use hands to finger, handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl, talk, and hear. The employee must occasionally lift and/or move heavy packages and equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.
MINIMUM REQUIREMENTS: Associate of Arts degree with major course work in computer information systems, management information systems, computer science, or a related field, Bachelors Degree preferred, and minimum of 5 years experience in field, or any combination of experience and training that would provide the required knowledge and abilities. Must possess and maintain a valid Arizona drivers license. May be required to work other than normal business hours, including weekends and holidays. Job Advertisement
With an elevation of 3,300 feet, Cottonwood is a small but growing community situated in the heart of the Verde Valley, which is located 90 miles north of Phoenix and 50 miles south of Flagstaff, at the base of Mingus Mountain. We have convenient shopping, hotels, restaurants, and a picturesque Historic Old Town, bustling with activity. Visit the local vineyards and tasting rooms, ancient Indian ruins, historic parks, landmarks, and ghost towns. Explore the hiking trails, golf at our scenic courses, or kayak down the beautiful Verde River. Enjoy the perfect balance of job satisfaction and phenomenal quality of life the area has to offer!
