Job description

Farringdons Jewellery is a third generation family jewellers in London's Hatton Garden, one of the world’s finest jewellery districts. We specialise in fine antique and vintage pieces spanning the last 150 years and pride ourselves on our extensive knowledge of the workmanship and history through the eras.

Due to recent expansion we are able to offer the exciting opportunity to be part of this companies journey and learn about the fascinating history of our jewellery collection.

We pride ourselves in providing an exemplary customer experience and are eager to further grow and develop as a leader in the antique and vintage market.

The successful candidate will be responsible for multiple aspects of the business both on shop floor and behind the scenes.

Key Responsibilities:

• Assisting our customers finding their ideal piece, whether in store or online.
• Manage customer enquiries via email and through third party platforms.
• Booking in appointments
• Being a touchpoint for company logistics and general maintenance.
• Understand, implement and improve internal processes both in sales and behind the scenes.
• Liaise with workshops ensuring all repairs completed on time
• Manage and produce interesting and engaging website content
• General office duties.
• Show a passion and understanding of antique and vintage jewellery.

Key Skills:

• Have a high success rate in closing sales.
• Experience within the jewellery trade.
• Excellent communicator with a strong grasp of the written word
• Have a high level of IT literacy.
• GIA certified or equivalent.

Please note the successful candidate will be required to work Saturdays.

Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Jewellery Sales: 2 years (preferred)

Work Location: In person