Live Entertainment Programming Assistant Glasgow, Scotland
Job description
Closing Date - 24th September
Comprising the SEC Centre, SEC Armadillo and the OVO Hydro, the Scottish Event Campus (SEC) is Scotland's premier venue for events, gigs, conferences, and exhibitions. We enjoy an enviable reputation as one of Europe’s most prestigious venues with the OVO Hydro consistently ranked in the top 3 busiest venues in the world, attracting over 2 million visitors per year.
We are seeking a highly motivated and organised Live Entertainment Programming Assistant to join our vibrant Live Entertainment Programming Team and line with our vision to become the Best Event Campus in Europe.
The successful candidate will be primarily responsible for supporting the Programming Managers with administration and act as client liaison for events across the SEC. This includes handling new event enquiries, managing venue availability, conducting building tours and client site visits for new and existing clients, ensuring exceptional customer service delivery at every touchpoint.
Other responsibilities to include:
Conduct thorough account management for Armadillo and Loch Suite events
Manage calendars and coordinate appointments for the Team
Serve as an ambassador for the company's culture and values
Prioritise customer service and aim to exceed customer expectations
Foster positive relationships with colleagues, partners, contractors, and visitors
Our ideal candidate
Our Live Entertainment team work closely together in a busy environment, ensuring that all expectations are exceeded and providing the highest quality service to each event. Our desirable qualities include:
Significant experience in customer service and relationship building
Demonstrate proven ability to communicate effectively
Have a proactive approach to your work and strive to achieve the BEST outcomes
Believe in our culture of doing the right thing and be willing to adopt our company values
Be comfortable with Microsoft packages and be willing to learn new ways of working
Hands-on, passionate, and flexible? A clear and concise communicator? Confident working with clients and skilled in multi-tasking, with a dedicated and enthusiastic attitude? If yes, then we’re looking for you – and if you have knowledge and experience in the event industry and evidence of a proven track record for delivering results… even better!
Our ideal candidate should embrace our mission, Best Venues, Best People, Best Events. In adopting our core values for teamwork and collaboration you should share our passion for providing excellent customer experience, acting as a role model, and setting an example for the team and wider business.
Does this sound like the role for you?
