Licensing Support Officer Keynsham, England
Job description
Hours: 37 per week
Contract Type: Permanent
Service Area: Place Management
Department: Building Control and Public Protection
How would you like to join our dynamic and forward-thinking Licensing team working within Bath and North East Somerset?
Our Licensing Team is passionate about delivering a high class, customer focused service to protect the safety of our residents, visitors and businesses alike and we are looking for a Licensing Support Officer to join us. Whilst experience would be an advantage, we have a wealth of knowledge and experience to share and will provide training, if you are unfamiliar with licensing applications.
About the Role:
These are unprecedented times for the delivery of regulatory services, balancing the need to ensure compliance with government guidance whilst enabling businesses to re-establish and flourish following the lifting of pandemic restrictions. We can offer you an experience which is dynamic, rewarding and challenging.
In this role, you will become familiar with all the different licence types including alcohol, taxi, animal welfare and gambling. As part of your training, you will learn about the processes behind issuing all the various licence types and regularly engage with applicants and businesses.
This is a fantastic opportunity to learn how regulation can protect public safety - it’s not all about enforcement, our focus is to educate and bring about behaviour change.
About You:
You will be motivated by the opportunity to protect the safety of our residents and visitors and support our businesses and licensees to operate safely and efficiently whilst being fully compliant with licensing requirements. You will be passionate about customer service and confident in using Microsoft Office applications. Some experience of data base inputting would be advantageous.
You thrive in a dynamic environment where you can manage your own workload to best contribute to the overall objectives of the team.
The team are currently working remotely, and IT equipment will be provided, however the aim is to move to a blended working arrangement using Keynsham Civic Centre as our office base.
Your main place of work will be the award-winning, modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport, with a train station 5 minutes’ walk away.
Why B&NES Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. These include:
- A competitive salary package
- A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements
- A generous holiday allowance and special leave provisions
- The Local Government Pension Scheme
- A comprehensive Employee Assistance Programme – whatever life throws at you; we are committed to supporting you and your well-being at work and home
- Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development
- Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES
Interested to find out more?
If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact John Dowding, Lead Officer on 01225 477662.
To apply
Please use the online application facility.
For further information on applying please see “Application Form Help” page on the Jobs website.
Bath & North East Somerset Council has one overriding purpose – to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be Bold, Empowered, Supportive and Transparent.
Please explain in your application how you could incorporate these values into the role you are applying for.
As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Please note the Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register. This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role, they will be interviewed before any shortlisting or interviewing of external candidates.
