Job description
The Bodleian Health Care Libraries is looking for a full-time library assistant with excellent customer service skills. You will help provide library services to the staff and students in the Oxford University Hospitals NHS Trust and University of Oxford Medical Sciences Division
The post will be based at the Cairns Library at the John Radcliffe Hospital in Headington, with duties at other Bodleian Health Care Library sites as necessary. There will be some occasions when you will work on your own.
The Bodleian Health Care Libraries are located at three sites in Headington – the John Radcliffe Hospital, the Nuffield Orthopaedic Centre and the Old Road Campus Research Building – and at the Horton Hospital in Banbury. The Libraries’ main users are NHS staff in the Oxford University Hospitals NHS Trust; researchers and clinical students from the University of Oxford; and healthcare students from Oxford Brookes University.
Your main tasks will be welcoming readers; responding to simple enquiries; processing loans; reservations & membership registrations; answering IT queries & supporting the Outreach Team with literature searches for readers.
You will have customer service experience and excellent communication skills. You will have good computer & numeracy skills and be able to undertake a range of routine tasks with care and accuracy.
This is a fixed term post until 31st March 2025, working 36.5 hours per week. Single staffing the Cairns library between 5pm and 7pm Monday to Friday will be required on occasions.
Our range of employee benefits and discounts include 38 days leave (including bank holidays), extensive training and development opportunities, access to travel and childcare schemes, free entry to colleges, discounted access to sporting facilities and a wide range of other staff discounts. For more details please see https://hr.admin.ox.ac.uk/staff-benefits.
Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example shared parental leave.
You will be required to upload a CV and a supporting evidence form as part of your online application. The supporting evidence form lists each of the essential and desirable selection criteria, as listed in the job description – please explain how you meet each one.
The Chair of this recruitment panel will be Sue Riley, who can be contacted with enquiries relating to the role ([email protected]). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department ([email protected]).
Only applications received online before 12.00 midday on Wednesday 23rd August 2023 can be considered. Interviews are expected to take place on Wednesday 20th September 2023.