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LIBRARIES (BL-LIBR-IUBLA)

The IU Libraries' mission is to support and strengthen teaching, learning, and research by providing the collections, services, and environments that lead to intellectual discovery. Our materials are digital, visual, audio, and print. They are curated from our campuses, our country, and our world. As a result, they are in 450 different languages, world-renowned, and ready to connect students and researchers with limitless possibilities. We are also proud to be home to Indiana University Press, an academic press serving the world of scholarship and culture as a professional, not-for-profit publisher.

Join a dynamic, service-oriented team and gain valuable library reference and instruction experience. Scholars Commons Reference Assistants support the research and learning needs of IU students, faculty, staff, and visitors as they access and use the resources of the IU Libraries. Scholars' Commons Reference Assistants work with librarians and library staff to provide reference services at the IU Libraries primary reference desk in the Scholars Commons (Wells Library, East Tower).

• Reference/Research Assistance: Answer research-related and directional questions in-person, via chat, or over the phone, provide referrals, and assist with the use of print and electronic library resources.
• Occasional special projects may include activities such as providing library tours, drop-in workshops, and other student-focused or course-related instructional services both in-person and via social media, blogging, online research guides, assisting with assessment projects, etc.
• Required training sessions throughout the fall and spring semesters will cover reference desk policies and procedures, as well as information about various library collections and services.

EDUCATION

Required

• Currently enrolled as an IU Bloomington graduate student

SKILLS

Required

• Current enrollment in ILS Z501 User Services in Tools or previous completion of the course
• Demonstrates ability to interact courteously and effectively with a diverse population
• Demonstrates ability in a team environment Ability to work independently, asking questions as necessary
• Excellent verbal and written communication skills
• Flexibility, creativity, attention to detail
• Willingness and ability to learn about new resources, databases, and services
• Ability to maintain knowledge of and follow library policies and procedures

Preferred

• Previous experience in customer service positions (retail, food service, tech support, non-profit, libraries, etc.)
• Knowledge of academic library resources and experience using IUB Libraries electronic resources
• Demonstrates leadership ability

This position requires sitting or standing at desk and viewing computer screen for extended periods of time.

Available to attend orientation Friday, August 18, 1pm-4pm
Available to attend training 4-5pm every other Thursday

Projected graduation date of Spring 2024 or later

Herman B Wells Library Scholars' Commons

Bloomington, Indiana

Daytime, evening, and weekend hours are required

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Student Employee

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

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