Location: Silloth Library, Liddell St, Silloth, CA7 4DD
Salary: 21,968
Contract: Permanent
Hours: 1 x 10.88 hours post
Every Monday and Wednesday 1-4pm and Friday 12.45 – 4pm and every alternate Saturday 9.45am to 1pm. (2 week pattern)
Are you looking for a role where you can make a real difference? Have you got drive ambition and a desire to improve services for your local community? Are you looking to develop a career in the public sector?
We are seeking to recruit an energetic and highly motivated individual with great customer service skills to work in our Library at Silloth Library.
The role is extremely varied and requires individuals to -
- Be the first point of contact for customers.
- Provide information and deal effectively with customer enquiries including helping with IT enquiries - face to face, over the phone, written and digital.
- Carry out general library duties, help with the security of buildings and basic health & safety tasks.
- Support a wide range of events and activities for all ages that may involve reading and singing.
The successful candidate will have experience of delivering excellent customer service and supporting others in achieving this, effective communication skills, will enjoy working as part of a team and will have a positive outlook to service development and change.
Does this sound like you? - If so, we want to hear from you!
Interview details
Closing Date: 17/09/2023
Interview Date: w/c 25/09/2023
Please see below for further details:
Post Specification
Role Profile