Job description
About Us:
3d leisure is a management company specialising in the design and management of fitness and wellness facilities. At 3d Leisure, we believe in developing our staff to achieve their goals, we aim to offer in-house career progression and personal growth.
Leisure Attendant:
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We have an exciting opportunity for a motivated and enthusiastic Leisure Attendant to join our team at a leisure club located in Nottingham.
This is a fantastic opportunity to develop your skills, whilst working within a friendly environment.
We are looking for someone who has a passion for delivering top-quality client focused service.
The Role:
Contract - Part Time.
Hours - 24+
Salary - Up to £11.20 ph.
Location - Nottingham.
Reports to - Club Manager.
Ideal Start Date - ASAP.
Responsibilities:
- Ensure all public areas, spa, gym and swimming pool are clean & presentable
- Carry out daily testing of the facilities
- Manage leisure centre bookings for members and guests
- Comply with all club standard operating procedures and emergency action plans
- Book in treatments and ensuring that all clients are well looked after before and after treatments
- Ensure safe and timely opening and closing of the facilities each day
- Delivering exceptional customer service to all users
- Working cohesively as part of a great team to deliver the best service and standards
- Maximising opportunities to upsell our variety of services and products
- To ensure all health and safety procedures and policies are adhered to
- To complete pool tests and basic pool plant duties (training given)
- To be a pool responder in an emergency (If qualified, training can be provided)
- To maintain the safety and well being of customers using the facilities
- Maintain the highest standards of service, presentation and professional advice offered to customers using the fitness facilities
- Ensuring maintenance checks are done and records kept up to date in accordance with the manufacturers recommendations
- Handle sales enquires and show people around the facilities
- Complete all motivational calls, feedback notes and comeback postcards daily
- To complete inductions, fitness assessments and programme prescriptions in a professional manner (If qualified)
- To assist, supervise and motivate all fitness facility customers
- Maintain a high level of knowledge, keeping abreast of new trends within the industry
- Perform any other duties as directed by Management.
Skills/Qualifications:
- NPLQ / Emergency pool responder (Desirable - not essential)
- Level 2 fitness instructor (Desirable - not essential)
- Excellent communication skills
- Excellent customer service skills
- Hard working, friendly and outgoing
- Willingness to learn and develop
- Passion for fitness and leisure
Applying for the role:
Thank you for taking the time to read this job advert, if you are interested in applying for this position please attach a copy of your CV.
Job Type: Part-time
Part-time hours: 24-32 per week
Salary: Up to £11.20 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Move Nottingham
Expected start date: 14/08/2023