Legal Customer Service Assistant Edgbaston, England
Job description
The role is to provide effective support to our Client Relationship Team
Main Responsibilities:
· Providing full support to our Conveyancing department to enable them to operate efficiently.
· Preparing correspondence using our case management system
· Attending to clients both on the telephone and in person.
· Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client file
· Maintaining good relationship with new business introducers
· Guiding clients with the initial first steps of their move
· Preparing mail and enclosures for dispatch
· Arranging the scanning and photocopying of paperwork
· Carrying out other duties and responsibilities as required
You Will
· Possess a high level of accuracy
· Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person
· Have the ability to work under pressure
· Be a team player with excellent communication skills and enthusiasm
· Be highly organised, methodical and adaptable
· A desire to progress within the new business department
· Ideally possess a background in sales or an understanding for sales of legal services
In return, we offer interesting work in a friendly and supportive environment. Salary is negotiable and will depend on experience and qualifications. Any necessary training is provided.
About Us
Davisons Solicitors have been established for over 30 years and now have over 350 staff 12 9 locations throughout Birmingham & the West Midlands. We specialise in property, family, wills, employment and litigation and also provide a range of commercial services.
We are a progressive, forward-thinking practice and offer a supportive working environment together with opportunities for career development.
Job Types: Full-time, Permanent
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Edgbaston: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
